https://ttlc.intuit.com/community/after-you-file/discussion/i-need-to-access-my-turbo-tax-advance-and-the-info-was-sent-to-an-old-email-on-file-and-i-need-the/01/1060647#M223648 Sat, 01 Feb 2020 17:29:04 GMT kuehn-amanda 2020-02-01T17:29:04Z https://ttlc.intuit.com/community/after-you-file/discussion/i-need-to-access-my-turbo-tax-advance-and-the-info-was-sent-to-an-old-email-on-file-and-i-need-the/01/1060647#M223648 Sat, 01 Feb 2020 17:29:04 GMT https://ttlc.intuit.com/community/after-you-file/discussion/i-need-to-access-my-turbo-tax-advance-and-the-info-was-sent-to-an-old-email-on-file-and-i-need-the/01/1060647#M223648 kuehn-amanda 2020-02-01T17:29:04Z https://ttlc.intuit.com/community/after-you-file/discussion/re-i-need-to-access-my-turbo-tax-advance-and-the-info-was-sent-to-an-old-email-on-file-and-i-ne/01/1063097#M224292 <P>Scroll down to the section titled <EM>I can't access my Refund Advance temporary card&nbsp;</EM>in the following TurboTax FAQ:&nbsp;&nbsp;<A href="https://ttlc.intuit.com/community/refunds/help/about-the-refund-advance-temporary-card/00/27511" target="_blank">About the Refund Advance temporary card - Community</A>&nbsp; There is a contact number to reach a telephone support agent for further assistance.</P> Sat, 01 Feb 2020 23:09:16 GMT https://ttlc.intuit.com/community/after-you-file/discussion/re-i-need-to-access-my-turbo-tax-advance-and-the-info-was-sent-to-an-old-email-on-file-and-i-ne/01/1063097#M224292 DaraLO 2020-02-01T23:09:16Z https://ttlc.intuit.com/community/after-you-file/discussion/re-i-need-to-access-my-turbo-tax-advance-and-the-info-was-sent-to-an-old-email-on-file-and-i-ne/01/1080545#M229253 <P>The automated number is useless if you have gotten a card in the past when filing......&nbsp;</P> Tue, 04 Feb 2020 09:05:28 GMT https://ttlc.intuit.com/community/after-you-file/discussion/re-i-need-to-access-my-turbo-tax-advance-and-the-info-was-sent-to-an-old-email-on-file-and-i-ne/01/1080545#M229253 rickandlori123 2020-02-04T09:05:28Z https://ttlc.intuit.com/community/after-you-file/discussion/re-i-need-to-access-my-turbo-tax-advance-and-the-info-was-sent-to-an-old-email-on-file-and-i-ne/01/1082157#M229747 <P><a href="https://ttlc.intuit.com/community/user/viewprofilepage/user-id/1007721">@rickandlori123</a> If you are needing assistance with your Turbo Visa card that was issued to you last year, try looking on the back of your card for a contact number or visit:&nbsp;<A href="https://turbodebitcard.intuit.com/help-faq-s" target="_blank">https://turbodebitcard.intuit.com/help-faq-s</A></P> Tue, 04 Feb 2020 16:39:20 GMT https://ttlc.intuit.com/community/after-you-file/discussion/re-i-need-to-access-my-turbo-tax-advance-and-the-info-was-sent-to-an-old-email-on-file-and-i-ne/01/1082157#M229747 AshleyLO 2020-02-04T16:39:20Z https://ttlc.intuit.com/community/after-you-file/discussion/re-i-need-to-access-my-turbo-tax-advance-and-the-info-was-sent-to-an-old-email-on-file-and-i-ne/01/1083277#M230039 <P>Actually, I have no issues with the one from last year.... when I did my refund advance this year they told me it had to be on a new<SPAN>&nbsp;card. After I submitted it, it was approved within the hour and the new cards temporary numbers were sent to a old email that I don't have access to anymore. Now the only answer any of support will give me is wait for the real cards to come in 5-10 days they can't resend the email.....&nbsp; however I know this is not the case because I reach the agent last year with the same exact issue and she was able to resend the email</SPAN></P> Tue, 04 Feb 2020 18:43:10 GMT https://ttlc.intuit.com/community/after-you-file/discussion/re-i-need-to-access-my-turbo-tax-advance-and-the-info-was-sent-to-an-old-email-on-file-and-i-ne/01/1083277#M230039 rickandlori123 2020-02-04T18:43:10Z