topic Why is it taking so long to save data ? in After you file

Why is it taking so long to save data ?

brettfonald62388 — Sat, 01 Feb 2020 00:01:06 GMT

Re: Why is it taking so long to save data ?

BrandiLO — Sat, 01 Feb 2020 02:49:04 GMT

Thank you for reporting this to us. Saving data should only take a few minutes. If it seems to be stuck, please try clearing your cookies and cache. For instructions please click the following links: Clear Cookies - Clear Cache. If this does not work, I recommend trying another browser.

Re: Why is it taking so long to save data ?

devans00 — Thu, 12 Mar 2020 05:26:37 GMT

TurboTax iPhone app has been hung on "saving your data" for over 30 minutes. Your advice to clear the web browser cookies and cache doesn’t really apply. Any other suggestions?

Re: Why is it taking so long to save data ?

TiffanyL — Thu, 12 Mar 2020 15:37:13 GMT

You can try to uninstall the app and then reinstall it. You can also try restarting your device and making sure the Google Play/IOS is up to date. If all that does not work, I would suggest using the link provided below to reach out to customer support for assistance:

TurboTax Customer Support