topic ~ WARNING!! ~ I was approved for Turbo Debit Card but I CANNOT ACCESS MY ACCOUNT OR RESET MY PASSWORD!!! I CALLED SUPPORT AND THEY DO NOT HELP ONE BIT! I DO NOT HAVE ACCESS TO MY CARD NUMBER!! in After you file

~ WARNING!! ~ I was approved for Turbo Debit Card but I CANNOT ACCESS MY ACCOUNT OR RESET MY PASSWORD!!! I CALLED SUPPORT AND THEY DO NOT HELP ONE BIT! I DO NOT HAVE ACCESS TO MY CARD NUMBER!!

Bizzet — Thu, 30 Jan 2020 04:12:15 GMT

THIS IS A TURBO DEBIT CARD WARNING!

I have tried everything. Nobody told me I would not be able to access my account if I lost my password. This is a flawed design of the platform.

Things I have tried

Resetting my password @ turbodebitcard.com website
Calling TurboTax support line
Waiting for my TurboTax Debit Card
Contacting TurboTax chat support
Trying every possible password
And now, posting my issue on TurboTax's public support forum

Turbo Debit Card website required me to create an entire new account.

This account must have a specific password, which prevents using exclamation marks.

This account must have a password with more than 10 characters.

This makes it very difficult to remember a password.

TurboTax will not give you a way to reset your password without a card number.

TurboTax does not make you aware of this fact before opting into their program!!! BE AWARE!!!

TurboTax support absolutely sucks. They were no help whatsoever.

I have access to my social security number, my e-mail, my identification card, a picture of myself, my date of birth, my birth certificate, my bank account, my TurboTax account login but they will not accept ANYTHING as an alternative identification other than the CARD that was issued by them!!

If you lose your card, you are absolutely screwed.

THIS IS RIDICULOUS!!

THIS IS A TURBO DEBIT CARD WARNING!

Re: ~ WARNING!! ~ I was approved for Turbo Debit Card but I CANNOT ACCESS MY ACCOUNT OR RESET MY PASSWORD!!! I CALLED SUPPORT AND THEY DO NOT HELP ONE BIT! I DO NOT HAVE ACCESS TO MY CARD NUMBER!!

Bizzet — Thu, 30 Jan 2020 04:21:41 GMT

I would love to see if the support team can actually find a solution to my problem.

Re: ~ WARNING!! ~ I was approved for Turbo Debit Card but I CANNOT ACCESS MY ACCOUNT OR RESET MY PASSWORD!!! I CALLED SUPPORT AND THEY DO NOT HELP ONE BIT! I DO NOT HAVE ACCESS TO MY CARD NUMBER!!

Smackdaddy — Fri, 08 Jan 2021 21:36:59 GMT

I am experiencing this VERY problem now. This is garbage! Customer service-garbage! They sent a catd, I paid EXTRA for expedited delivery, I've got ZERO tracking info, cannot access my account, cannot reset my password, cannot even get through now to customer service, because there is a "Security Hold" on my account, and I don't have the expiration date for the card they sent!! It's literally like they went through, and figured out any, and everyway possible to hinder, or block you from resolving your issues! Doesn't ANYOME from Turbo Tax, Intuit, or Green Dot, read, and attempt to resolve these issues? If you wonder why your business fails, or is declining, this is your HUGE RED FLAG!! I will NEVER again utilizeANY of these three companies over tjis, and fully intend to file a complaint with the BBB. You are keeping people from accessing their OWN money, and have little to no disregard for it. This has been a problem, I'm reading REPEATED posts to the fact, and literally NOTHING is done to change it. Horrible business model, to hear outcries from your customers, and it falls on deaf ears. From management, all the way down, you don't give two @$#!: about your customers, and it shows! I hope ALL of your businesses shutter up, you truly are horrible, selfish individuals, and I wish NOTHING but the WORST for all of you!!!!!