topic Same situation here: The download code field in the email... in After you file

I want to amend a tax return and need Mac software.

annette-e-vazque — Sat, 01 Jun 2019 05:49:24 GMT

To get the MAC version to amend your return in TurboTax y...

jbeasley2 — Sat, 01 Jun 2019 05:49:26 GMT

To get the MAC version to amend your return in TurboTax you can contact support using the form below.

https://ttlc.intuit.com/replies/5642468

You can purchase the prior year TurboTax CD/Download versions here: Prior year TurboTax Products When you click on Buy Now you will get the options of getting Windows or Mac.

You can also see below for instructions on how to amend your prior year return.

https://ttlc.intuit.com/replies/3288565

The download code field in the email is empty. I still ca...

nltzou — Sat, 01 Jun 2019 05:49:27 GMT

The download code field in the email is empty. I still cannot download the software.

Great. So I paid for your online software last year only...

abarnat — Sat, 01 Jun 2019 05:49:28 GMT

Great. So I paid for your online software last year only to be asked to manually recalculate multiple forms this year for a correction. What on earth is so hard about just providing Mac software downloads for customers who already paid for your services?

I am in the same situation! Can someone please just give...

chris-linkous — Sat, 01 Jun 2019 05:49:31 GMT

I am in the same situation! Can someone please just give us a link to the software we already paid for

Or, you know, just build the ability to perform these nec...

abarnat — Sat, 01 Jun 2019 05:49:33 GMT

Or, you know, just build the ability to perform these necessary calculations into the 2017 software. I need the adjusted values for 2017 taxes. It’s pretty weird I’m being asked by a piece of tax software to perform a bunch of complex calculations on a 2016 tax form by hand just to fill out something needed for 2017 taxes. (The software literally says, put these vlues in these boxes, run the numbers, and copy the result back when you’re done.) Isn’t this what I paid for the 2017 software to do for me? I might give it another chance, but I’m not going to pay for incomplete software year after year.

Same situation here: The download code field in the email...

Kai4 — Sat, 01 Jun 2019 05:49:35 GMT

Same situation here: The download code field in the email is empty.

Please call Support when they reopen on Tuesday.

SweetieJean — Sat, 01 Jun 2019 05:49:37 GMT

Please call Support when they reopen on Tuesday.

I have reached out to you via email @kliu.gis

KariG — Sat, 01 Jun 2019 05:49:38 GMT

I have reached out to you via email @kliu.gis

Re: I have reached out to you via email @kliu.gis

407407 — Wed, 10 Feb 2021 03:33:28 GMT

2021 and I am here with the same issue. I called customer support and it seems that they are also unaware of how the system works.

The last call I was supposed to be transferred over to someone to help me out and I stayed on a long hold then they hung up the line. Why is it so hard to just give us the links as you do for PC?

I sent in too many requests and still have yet to gain access to 2019 software.