topic Re: Refund advance in After you file

Refund advance

Carlamaria — Wed, 22 Jan 2020 02:36:58 GMT

I was approved for a refund advance in the amount of $250 when I filed. I filled out the info for the card. I received a email today saying my taxes were accepted from turbo tax. But green dot sent a email saying advance was denied but my card is on the way?how do I check to see if I was approved or not?

Re: Refund advance

Critter — Wed, 22 Jan 2020 02:43:59 GMT

The email you got told you ... the ADVANCE was denied however the refund will still be put to the Debit Card once the IRS releases it.

After you file AND once the IRS has accepted your return for processing your APPLICATION FOR A LOAN must also be approved by the processing bank AND the debit card company. If you do not get approved all the way down the line the advance will not happen ... this info was explained in the disclosure forms you HAD to click on AND agree to in order to continue to file. Watch your email for any notifications of approval or denial.

▾ What happens after I prequalify?

Once you prequalify, you'll still need to file your taxes to submit your application for Refund Advance and Turbo® Visa® Debit Card.

Final approval for Refund Advance is subject to the following:

The IRS accepts your return before 12am PST on February 7, 2020.
You have no outstanding delinquent government debt or tax offset, including, but not limited to, past-due child support obligations, past-due student loans, tax liens, and any other payments owed to a federal or state agency.
You pass the lender's final evaluation.
You didn't change any info you entered when you were prequalified.
Possible review of third-party information.

If you change any info after prequalifying, you'll have to reapply for Refund Advance.

After you file your taxes, we’ll email you within 1 hour of IRS acceptance to let you know if you've been approved for Refund Advance.

This offer is available until February 7, 2020, or until available funds have been exhausted, whichever comes first. Availability subject to change without further notice.

Re: Refund advance

atuggle11 — Wed, 22 Jan 2020 03:23:28 GMT

my federal return was accepted today at 4:30 pm by the IRS. I have not received an email stating approved nor denied for the cash advance. Is there a way for me to check the status of the application?

Re: Refund advance

Critter — Wed, 22 Jan 2020 03:28:41 GMT

Check your spam folder.

I can’t access my Refund Advance temporary card

You should receive an email with instructions on how to create your online account. If you can’t find it, check your junk mail folder. The sender will be turboprepaidcard@email.turboprepaidcard.intuit.com. If you cannot locate it after checking your junk mail folder, or are having trouble creating an account, or logging into your Turbo Prepaid Card online account, call us toll-free at (888) 285-4169.

Re: Refund advance

atuggle11 — Wed, 22 Jan 2020 03:33:34 GMT

I did. I've gotten nothing other than email verification for the debit card. that was yesterday

Re: Refund advance

brasmith — Thu, 23 Jan 2020 21:09:17 GMT

I also received the email to set up my turbo card account but have not gotten an email stating approved or denied.

Re: Refund advance

Cadden — Thu, 23 Jan 2020 21:30:04 GMT

Pre qualifying then getting denied is rather irritating. Is it in their terms? Yea. Do I have a need for a "turbo card" if I'm not getting a refund advance? Absolutely not. I would have just had the refund go to my bank account.

They set you up for failure with this. There should be no "pre qualified" talk if they dont actually have you pre qualified

Re: Refund advance

Critter — Thu, 23 Jan 2020 21:33:18 GMT

You can be prequalified for a home mortgage also but the loan is not guaranteed until the underwriter approves the final paperwork ... this loan is no different in that it must have a final approval. They cover their butts with lots of formal language and the use of precise terms. Anytime you see the word LOAN you need to read and comprehend all the terms.

Re: Refund advance

Critter — Thu, 23 Jan 2020 21:35:48 GMT

Re: Refund advance

Cadden — Mon, 27 Jan 2020 13:58:37 GMT

I'm fully aware of the terms and conditions for the refund advance.

The issue is they do not tell you until AFTER THE IRS accepts your return whether you were approved or denied which makes it hen impossible to go elsewhere that may have approved you.

Re: Refund advance

strongnaenae08 — Mon, 27 Jan 2020 21:56:06 GMT

Did you get a notification that fc was approved?

Re: Refund advance

Critter — Mon, 27 Jan 2020 22:09:01 GMT

@Cadden

Sorry but these are the rules for this kind of loan and you were told all this before you filed ... if you did not want to take the chance then you could have stopped anytime and gone elsewhere.

Re: Refund advance

Cadden — Mon, 27 Jan 2020 22:17:41 GMT

I've got the debit card account already open and active so i was approved for that. and I have zero debt I owe to any government agency and zero loans or tax withholdings or anything that would come out of my return.

Yet i was still denied literally as soon as the IRS accepted my return.

I've got no explanation of why it was denied. And nobody knows who I can contact to find out more information. The email just states "although you werent approved for a refund advance"

And it's a no reply email of course

Re: Refund advance

Critter — Tue, 28 Jan 2020 00:46:00 GMT

Just like any denial for credit a letter of explanation or a separate email will be forthcoming ... make sure to check your spam folder.

Re: Refund advance

kvbutler716 — Wed, 29 Jan 2020 21:15:37 GMT

Thank you for that review of the documents we signed and the verbiage provided to us when we took the option of advance. However, from my situation (sounds similar to OP) I recied the email from green dot before my taxes are even accepted. Per your copy of the verbiage it says within 1 hour you'll be notified. So I think OP and myself are trying to figure out if the GreenDot email is our denial or if another email will follow?

Re: Refund advance

DonnaLO — Wed, 29 Jan 2020 21:22:26 GMT

If you qualify for Refund Advance and are approved for the Turbo Visa Debit Card, you’ll be notified by email of the approved amount and you’ll be able to start spending online, typically within 48 hours of the IRS accepting your return.

Here is more information about the Refund Advance process:

https://ttlc.intuit.com/community/refunds/help/about-the-refund-advance-application-process/00/25557

If you have further questions, Please contact Turbo Prepaid Visa Card for questions about your card or account. You can contact them by visiting TurboPrepaidCard.com or call toll-free at (888) 285-4169.

Re: Refund advance

shonnell1980 — Thu, 30 Jan 2020 15:55:50 GMT

I am trying to apply for the refund advance. It says after being accepted it can, but how do I go back to it

Re: Refund advance

CarissaM — Thu, 30 Jan 2020 16:20:16 GMT

When it says after being accepted, this is referring to after the IRS accepts your return then you will receive an email to let you know if you have been approved or denied.

For more information on the refund advance, please click here.

Re: Refund advance

rchaney7883 — Fri, 31 Jan 2020 15:58:37 GMT

This number is all you need if you have any adv questions. Try it first its free dont pay them to get this number.

Re: Refund advance

arletmate322 — Tue, 04 Feb 2020 16:45:52 GMT

The fact is that it isnt applying for a line of credit, a loan or anything, Its literally a loan against your refund which they already Approve you based on guidelines of making sure your refund is enough to cover the loan and the other guidelines they set forth. It makes no sense for Green Dot to then Deny you as long as you have met the Criteria that TurboTax used to Approve you and once your refund is accepted by the IRS. Its messed up have someone thinking they are getting an advance just to turn around and deny them. and based on what? the fact that anyone agrees with this process is crazy. Green dot is the one who will be processing your refund and putting it on the card so they are fully able to take the loaned amount back before crediting the rest to your card so it really makes no sense to me why if approved they then can separately deny you SMH. such a let down