topic Cant find 2017 tax refund in After you file

Cant find 2017 tax refund

cyrusjanderson91 — Mon, 28 Oct 2019 19:16:42 GMT

Re: Cant find 2017 tax refund

DoninGA — Mon, 28 Oct 2019 19:27:30 GMT

To access your prior year online tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on 2017

What is the status of the 2017 tax return?

If the status is anything other than Accepted then the tax return was not e-filed. If you did not print and mail the 2017 tax return instead of e-filing, then the 2017 tax return was not filed.

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on Download/print return (PDF)

A 2017 tax return can only be printed and mailed, it cannot be e-filed.

Print, sign, date and mail the tax return to the IRS. Include with the mailed return any forms W-2 and 1099 which have taxes withheld. Go to this IRS website for mailing addresses - https://www.irs.gov/filing/where-to-file-paper-tax-returns-with-or-without-a-payment

There are no penalties for filing a tax return after the due date if filing for a tax refund or there are no taxes owed

If the e-file tax return was Accepted then you will have to contact the IRS for the status of the federal tax refund.

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.
Then press 2 for personal or individual tax questions.
It should then transfer you to an agent.

Re: Cant find 2017 tax refund

daniel planchet — Thu, 16 Jan 2020 19:32:07 GMT

I can't find my 2017 return. I did it with Turbo Tax and it was rejected by the IRS. I'm trying to go back in

and make whatever adjustment are needed and resubmit.

Re: Cant find 2017 tax refund

EbonyL122824 — Sun, 19 Jan 2020 19:01:50 GMT

To access prior year returns, please follow the instructions in the following FAQ.

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/00/27010

Please note: You are not able to e-file prior year returns. You would need to print and mail your return to the IRS. Please see the following FAQ for instructions on how to file a prior year return.

https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-prepare-a-prior-year-tax-return/00/25984

Re: Cant find 2017 tax refund

matt budd — Sun, 02 Feb 2020 02:44:26 GMT

I see no "Documents" tab at bottom of screen. I'm only prompted to complete my 2019 returns. What am I doing wrong or not seeing here? I'm using Chrome. Thanks, Matt

Re: Cant find 2017 tax refund

KatrinaLO — Sun, 02 Feb 2020 03:28:54 GMT

Please see the information below for more assistance:

https://ttlc.intuit.com/community/after-you-file/discussion/re-cant-find-2017-tax-refund/01/1064418#M224660