topic Why does turbo tax say my return is not finished but its been filed ? in After you file

Why does turbo tax say my return is not finished but its been filed ?

april-mulcahy — Mon, 14 Oct 2019 13:44:05 GMT

Re: Why does turbo tax say my return is not finished but its been filed ?

xmasbaby0 — Mon, 14 Oct 2019 14:56:24 GMT

We are not sure what you are seeing or where you are seeing it.

When you e-file your federal return you will receive two emails from TurboTax. The first one will say that your return was submitted. The second email will tell you if your federal return was accepted or rejected. If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

First, check your e-file status to see if your return was accepted:

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

If the IRS accepted it, what does it say here?

https://www.irs.gov/refunds Or does your account say “Ready to Mail?”

Re: Why does turbo tax say my return is not finished but its been filed ?

xmasbaby0 — Mon, 14 Oct 2019 15:01:57 GMT

You might be looking at the wrong account.

Many people have multiple TT accounts and forget how to access them. Log out of the account you are in now.

Account recovery

https://myturbotax.intuit.com/account-recovery/

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax? If so, the files are on your own hard drive or any backup device you used like a flash drive.

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

https://ttlc.intuit.com/questions/1901535

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows