topic Re: How do I view messages? in After you file

How do I view messages?

matthew.kantner — Mon, 12 Aug 2019 18:23:57 GMT

Re: How do I view messages?

Kat — Wed, 14 Aug 2019 00:59:34 GMT

On your home page (after login), you should see an envelope in the upper right-hand corner. You'll see it right next to your avatar. The envelope should have a number on it if you have unread messages.

Re: How do I view messages?

vatsan — Fri, 15 Nov 2019 06:32:54 GMT

Hi,

I don't have an envelope in the upper right-hand corner. No avatar either. How do I view messages from my tax expert? I have an email saying there's a message for me.

Thanks.

Re: How do I view messages?

Kat — Sat, 16 Nov 2019 02:59:12 GMT

@vatsan I'm not sure how you receive messages from your tax experts. Apparently you're using TurboTax Live. Please use the info below to contact TurboTax Customer Support during business hours. A Support agent should be able to assist you.

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/01/25632

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