https://ttlc.intuit.com/community/after-you-file/discussion/i-can-t-open-my-turbo-tax-for-2018-and-look-at-my-documents/01/815651#M178230 Mon, 17 Jun 2019 17:12:55 GMT dickpat01parker 2019-06-17T17:12:55Z https://ttlc.intuit.com/community/after-you-file/discussion/i-can-t-open-my-turbo-tax-for-2018-and-look-at-my-documents/01/815651#M178230 Mon, 17 Jun 2019 17:12:55 GMT https://ttlc.intuit.com/community/after-you-file/discussion/i-can-t-open-my-turbo-tax-for-2018-and-look-at-my-documents/01/815651#M178230 dickpat01parker 2019-06-17T17:12:55Z https://ttlc.intuit.com/community/after-you-file/discussion/re-i-can-t-open-my-turbo-tax-for-2018-and-look-at-my-documents/01/815658#M178233 <P>What do you mean you cannot open your TurboTax for 2018?&nbsp; Have you started the 2018 tax return?&nbsp; Have you filed the 2018 tax return?</P><P>&nbsp;</P><P>You have to sign onto your 2018 online account using the exact same user ID you used to create the 2018 online account.</P><P>Close all TurboTax windows on your web browser (including this one). &nbsp;Copy and paste the account recovery website link onto a new web browser window and run the tool.</P><P>Use this TurboTax account recovery website to get a list of all the user ID's for an email address. &nbsp;Run the tool against any email addresses you may have used -&nbsp;<A href="https://myturbotax.intuit.com/account-recovery" target="_blank" rel="nofollow noopener noreferrer">https://myturbotax.intuit.com/account-recovery</A></P><P>If none of the user ID's received will access your 2018 account, then use the option shown in blue on the account recovery website, "<STRONG>Try something else</STRONG>"</P> Mon, 17 Jun 2019 17:25:23 GMT https://ttlc.intuit.com/community/after-you-file/discussion/re-i-can-t-open-my-turbo-tax-for-2018-and-look-at-my-documents/01/815658#M178233 DoninGA 2019-06-17T17:25:23Z