topic I am unable to print a prior year return. Error msg says can't connect to Intuit's Secure Print Service. I am using TurboTax Premier that I downloaded to my Mac. in After you file

I am unable to print a prior year return. Error msg says can't connect to Intuit's Secure Print Service. I am using TurboTax Premier that I downloaded to my Mac.

enoverton — Sun, 16 Jun 2019 20:14:27 GMT

Re: I am unable to print a prior year return. Error msg says can't connect to Intuit's Secure Print Service. I am using TurboTax Premier that I downloaded to my Mac.

mesquitebean — Sun, 16 Jun 2019 21:10:37 GMT

What tax year are you trying to print?

What is the OS X version on your Mac?

I'm asking @macuser_22 to assist you in this thread.

Re: I am unable to print a prior year return. Error msg says can't connect to Intuit's Secure Print Service. I am using TurboTax Premier that I downloaded to my Mac.

enoverton — Sun, 16 Jun 2019 21:39:38 GMT

I’m trying to print tax year 2014, and running macOS Mohave V 10.14.4

Re: I am unable to print a prior year return. Error msg says can't connect to Intuit's Secure Print Service. I am using TurboTax Premier that I downloaded to my Mac.

macuser_22 — Mon, 17 Jun 2019 00:44:54 GMT

For 2014 only, the print functions for Mac were moved from the TurboTax software package that runs on the computer to software on a TurboTax server (this was due to a 3rd party licensing issue) . That required an internet connection to the "Secure Print Service" in order to convert the raw TurboTax data into a printable pdf file. Without the "Secure Print Service" it is not possible to print 2014 from a Mac.

TurboTax no longer supports any software version prior to 2015 (and 2015 will be dropped after the extended Oct 15, 2019 date).

It would appear that the "Secure Print Service" is no longer available so it is no longer possible to print 2014 with a Mac.

Re: I am unable to print a prior year return. Error msg says can't connect to Intuit's Secure Print Service. I am using TurboTax Premier that I downloaded to my Mac.

VolvoGirl — Mon, 17 Jun 2019 01:01:00 GMT

I wonder if the www.taxprinter.com conversion to pdf would have the same problem? It says they do 2014. They are not related to Turbo Tax and it costs. You send them the .tax2014 file.

Re: I am unable to print a prior year return. Error msg says can't connect to Intuit's Secure Print Service. I am using TurboTax Premier that I downloaded to my Mac.

VolvoGirl — Mon, 17 Jun 2019 01:05:45 GMT

Or hey! Try to find a Windows computer. The .tax files can be opened by both the Windows and Mac programs. But you would have to install the 2014 program which might be impossible. Even if you have the CD you wouldn't be able to update the program or download any states you need. Unless you know someone with 2014 still installed on Windows.

So maybe that www.taxprinter.com would work it they use Windows.

Re: I am unable to print a prior year return. Error msg says can't connect to Intuit's Secure Print Service. I am using TurboTax Premier that I downloaded to my Mac.

enoverton — Tue, 18 Jun 2019 01:20:44 GMT

I confirmed with intuit support that Mac support for printing 2014 TurboTax returns is no longer available, and I dropped $79.95 and uploaded my 2014 tax file to www.taxprinter.com. Sounds like it should work. I’ll let you know.

Re: I am unable to print a prior year return. Error msg says can't connect to Intuit's Secure Print Service. I am using TurboTax Premier that I downloaded to my Mac.

Calvin11 — Thu, 20 Jun 2019 18:33:35 GMT

Did the tax printer.com solution work?

Re: I am unable to print a prior year return. Error msg says can't connect to Intuit's Secure Print Service. I am using TurboTax Premier that I downloaded to my Mac.

enoverton — Mon, 24 Jun 2019 02:00:29 GMT

Sorry for the delay. Taxprinter.com did work! It cost me $79.95 and took 4 business days, but the company emailed me a PDF version of my 2104 tax return for Federal and State, and I was able to print and file my returns. Thank you very much to @macuser_22 for the great suggestion!

Re: I am unable to print a prior year return. Error msg says can't connect to Intuit's Secure Print Service. I am using TurboTax Premier that I downloaded to my Mac.

macuser_22 — Mon, 24 Jun 2019 03:06:55 GMT

VolvoGirl made the suggestion - not me. But I am glad that it worked for you.

Re: I am unable to print a prior year return. Error msg says can't connect to Intuit's Secure Print Service. I am using TurboTax Premier that I downloaded to my Mac.

Calvin11 — Mon, 24 Jun 2019 15:22:45 GMT

Thanks, to all of you 🙏

Re: I am unable to print a prior year return. Error msg says can't connect to Intuit's Secure Print Service. I am using TurboTax Premier that I downloaded to my Mac.

RatherBeSailing — Sun, 30 Jun 2019 02:18:55 GMT

Great advice. Thanks.

But outrageous that Intuit no longer supports and we're stuck paying another $80.00.

Re: I am unable to print a prior year return. Error msg says can't connect to Intuit's Secure Print Service. I am using TurboTax Premier that I downloaded to my Mac.

katbecker — Mon, 08 Jul 2019 15:51:34 GMT

This is actually ridiculous. I got a note from IRS last month saying they never got my 2014 return (they have all years prior and after), and I didn't waste at tree to print a backup copy and now I need one. IRS has the power to go back a number of years so TurboTax should support printing for at least that many years.

Re: I am unable to print a prior year return. Error msg says can't connect to Intuit's Secure Print Service. I am using TurboTax Premier that I downloaded to my Mac.

kitkat27 — Tue, 30 Jul 2019 01:20:47 GMT

Hi. I have ordered my returns through taxprinter.com but have not heard anything back for 2 business days. Should I be worried?

Re: I am unable to print a prior year return. Error msg says can't connect to Intuit's Secure Print Service. I am using TurboTax Premier that I downloaded to my Mac.

kitkat27 — Wed, 31 Jul 2019 12:05:23 GMT

Hi. I have ordered my returns through taxprinter.com but have not heard anything back for 2 business days. Should I be worried?

Re: I am unable to print a prior year return. Error msg says can't connect to Intuit's Secure Print Service. I am using TurboTax Premier that I downloaded to my Mac.

macuser_22 — Wed, 31 Jul 2019 14:10:42 GMT

No idea. Taxprinter has nothing to do with TurboTax - I don't know if they can be trusted with a tax return or not.

Re: I am unable to print a prior year return. Error msg says can't connect to Intuit's Secure Print Service. I am using TurboTax Premier that I downloaded to my Mac.

Critter — Wed, 31 Jul 2019 16:04:06 GMT

Simply save a PDF of the return every year to your computer then you always have a copy of it at hand and you are not at the mercy of changing rules.

Re: I am unable to print a prior year return. Error msg says can't connect to Intuit's Secure Print Service. I am using TurboTax Premier that I downloaded to my Mac.

xmasbaby0 — Wed, 31 Jul 2019 16:06:51 GMT

Note: Every year, before mid-October, print a copy of your current year tax return and save it as a tax file and pdf, too. That way you will have it when you need it for school, a loan, next year’s tax return, etc. without going through a lot of aggravation (and expense) to get it.

https://ttlc.intuit.com/questions/1899645-how-do-i-save-my-2018-turbotax-online-return-as-a-tax-data-file

https://ttlc.intuit.com/questions/1912544-how-do-i-save-my-2018-turbotax-online-return-as-a-pdf

Re: I am unable to print a prior year return. Error msg says can't connect to Intuit's Secure Print Service. I am using TurboTax Premier that I downloaded to my Mac.

MikeResar — Wed, 14 Aug 2019 22:34:06 GMT

I am trying to print my 2015 desktop returns and it is also giving the above error. How do I print them? I am under a deadline here.

Re: I am unable to print a prior year return. Error msg says can't connect to Intuit's Secure Print Service. I am using TurboTax Premier that I downloaded to my Mac.

mesquitebean — Thu, 15 Aug 2019 02:36:52 GMT

@ MikeResar wrote:

I am trying to print my 2015 desktop returns and it is also giving the above error. How do I print them? I am under a deadline here.

I see you also started your own thread on this issue. This thread is about 2014 TurboTax for Mac, which was the year an external Intuit server was used for printing. Since you are having a 2015 printing issue, it's best that you continue in the new thread you started. You have been left some information there, and you can continue the discussion there, if necessary at the link below:

https://ttlc.intuit.com/community/get-started-in-community/help/unable-to-print-2015-returns-on-mac-desktop-version/01/841223