topic What to do if my DC refund shows up as "issued" 3 weeks ago on the DC gov website, but I haven't received it (I choose direct deposit)? in After you file

What to do if my DC refund shows up as "issued" 3 weeks ago on the DC gov website, but I haven't received it (I choose direct deposit)?

Ellie1 — Thu, 06 Jun 2019 15:44:22 GMT

My DC refund shows up as "issued" on mytax.dc.gov/. But I haven't received it. On the DC government website, it says my refund was issued 3 weeks ago and I used direct deposit. There's definitely no issue with my direct deposit as I used exactly the same one for my federal refund and got the money 3 weeks ago. What should I do? Thanks

FIrst, if you haven't already done so, check with your ba...

mesquitebean — Thu, 06 Jun 2019 15:44:23 GMT

FIrst, if you haven't already done so, check with your bank and ask them if they received a direct deposit and sent it back for some reason.

Also, check the bank account information shown on your actual state return.

Otherwise, phone the DC tax agency for assistance. The District of Columbia link in the following FAQ will take you to their contact page:

FAQ: How do I contact my state department of revenue?

https://ttlc.intuit.com/replies/3302452

Re: What to do if my DC refund shows up as "issued" 3 weeks ago on the DC gov website, but I haven't received it (I choose direct deposit)?

sak2104 — Fri, 20 Jun 2025 20:58:58 GMT

I have the same issue now ... bank says nothing.

Re: What to do if my DC refund shows up as "issued" 3 weeks ago on the DC gov website, but I haven't received it (I choose direct deposit)?

SteamTrain — Fri, 20 Jun 2025 21:38:58 GMT

@sak2104 Get and print out a new copy of your tax return, and check the routing and account numbers on the Federal forms (if you mean the USA refund) or the state forms (if you mean a State/DC refund).

Some folks last year, checked those numbers and realized that they sent the $$ to their brokerage account, and not their bank.