topic E-file on 2-17 in After you file

Im entering info correctly on wheres my refund and it tells me my info is wrong n its not. What could be the problem

rmartin2015 — Wed, 05 Jun 2019 06:21:43 GMT

I am certain its correct. Enntering only fed amount.

Did you e-file or mail in your return?

ModestaL — Thu, 06 Jun 2019 15:07:20 GMT

Did you e-file or mail in your return?

E-file on 2-17

rmartin2015 — Thu, 06 Jun 2019 15:07:22 GMT

E-file on 2-17

Okay, sometimes it takes a little longer to show up in th...

ModestaL — Thu, 06 Jun 2019 15:07:23 GMT

Okay, sometimes it takes a little longer to show up in their system.

If your Federal return has been accepted, you can try loo...

ModestaL — Thu, 06 Jun 2019 15:07:25 GMT

If your Federal return has been accepted, you can try looking it up at Where's My Refund? Sometimes it may take a little longer to show up in their system. If you still are not able to check it online you can try calling the automated hotline instead at 1-800-829-1954.

Please see FAQ, on some possible reasons why you are not able to track your refund at this time: https://ttlc.intuit.com/replies/4242575

Re: Im entering info correctly on wheres my refund and it tells me my info is wrong n its not. What could be the problem

Cmatias — Mon, 12 Aug 2019 12:54:58 GMT

Re: Im entering info correctly on wheres my refund and it tells me my info is wrong n its not. What could be the problem

Cmatias — Mon, 12 Aug 2019 12:59:20 GMT

I write everything correctly and keep said the information is wrong

Re: Im entering info correctly on wheres my refund and it tells me my info is wrong n its not. What could be the problem

xmasbaby0 — Mon, 12 Aug 2019 13:13:40 GMT

@Cmatias

Better check to make sure your return was accepted.

When you e-file your federal return you will receive two emails from TurboTax. The first one will say that your return was submitted. The second email will tell you if your federal return was accepted or rejected. If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

First, check your e-file status to see if your return was accepted:

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

If the IRS accepted it, what does it say here?

https://www.irs.gov/refunds Or does your account say “Ready to Mail?”

Re: Im entering info correctly on wheres my refund and it tells me my info is wrong n its not. What could be the problem

Diamond-2000 — Sat, 25 Jan 2020 18:03:04 GMT

E-file

Re: Im entering info correctly on wheres my refund and it tells me my info is wrong n its not. Wh...

JakailaLO — Sat, 25 Jan 2020 18:11:06 GMT

Please be sure you are only entering your Federal income tax total when checking the amount, do not include State and also make sure you are using the correct SS#, it has to be the number of the person filing taxes.

Re: Im entering info correctly on wheres my refund and it tells me my info is wrong n its not. Wh...

Diamond-2000 — Sat, 25 Jan 2020 18:13:58 GMT

All my information is correct

Re: Im entering info correctly on wheres my refund and it tells me my info is wrong n its not. Wh...

JamikaLO — Sat, 25 Jan 2020 18:46:14 GMT

Please check the status of your return to see if it was filed. Also, the IRS officially begins accepting returns January 27 So the where's my refund might not be active to track as of yet. Click here to view how to check the file status.

Re: Im entering info correctly on wheres my refund and it tells me my info is wrong n its not. What could be the problem

Peachespac — Mon, 27 Jan 2020 12:52:53 GMT

Mine is also saying wrong info when everything is correct.

Re: Im entering info correctly on wheres my refund and it tells me my info is wrong n its not. What could be the problem

SHONAHUTCH — Fri, 31 Jan 2020 08:30:46 GMT

Mine says it’s wrong too

Re: Im entering info correctly on wheres my refund and it tells me my info is wrong n its not. What could be the problem

xmasbaby0 — Fri, 31 Jan 2020 13:48:16 GMT

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

https://ttlc.intuit.com/questions/2584108-why-is-there-no-record-of-my-return-at-where-s-my-refund-wmr?jump_to=answer_4242575

Sometimes people get confused by the “summary” given by TurboTax and use the wrong amount for the federal refund. Make sure you are only using the federal refund amount, and not an amount that combined your federal and state refunds.

Your federal refund amount is on line 20 of your Form 1040

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

Re: Im entering info correctly on wheres my refund and it tells me my info is wrong n its not. What could be the problem

Dodom252002 — Fri, 31 Jan 2020 18:12:38 GMT

It must be a glitch in their system. It is telling me the same thing but when I called the automated line, it updated me. My information was correct and only included my federal return amount m

Re: Im entering info correctly on wheres my refund and it tells me my info is wrong n its not. Wh...

JakailaLO — Fri, 31 Jan 2020 18:30:10 GMT

Please review this link thoroughly for more information: https://ttlc.intuit.com/community/refund-status/help/why-is-there-no-record-of-my-return-at-where-s-my-refund-wmr/01/26435#M6

Re: Im entering info correctly on wheres my refund and it tells me my info is wrong n its not. What could be the problem

torytolson2 — Sun, 02 Feb 2020 21:42:37 GMT

My info is entered correctly but it's saying incorrect information

Re: Im entering info correctly on wheres my refund and it tells me my info is wrong n its not. Wh...

BrandiLO — Sun, 02 Feb 2020 21:58:29 GMT

Please wait at least 24-48 hours after your return has been accepted by the IRS to check your status on www.irs.gov/refunds. This amount of time is just an approximation as sometimes it can take a bit more time for the information to appear through the tracking tool.

If there is no record of your return, or the system says the information is wrong, please make sure you are entering the correct social security number, filing status, and refund amount.

To verify your refund amount:

If you filed a Form 1040, the Refund Amount is shown on Line 20a.

If you filed a Form 1040NR, the Refund Amount is shown on Line 73a.

If you filed a Form 1040NR-EZ, the Refund Amount is shown on Line 23a.

If you filed a Form 1040PR, the Refund Amount is shown on Line 13a.

If you filed a Form 1040SS, the Refund Amount is shown on Line 13a.

To verify your filing status:

If you filed a Form 1040, the Filing Status is shown on the top of the form above your name and social security number.

If you filed a Form 1040NR, the Filing Status is shown on Page 1, Boxes 1 through 6.

If you filed a Form 1040NR-EZ, the Filing Status is shown on Page 1, Boxes 1 through 2.

If you filed a Form 1040PR, the Filing Status is shown on Page 1, Part 1 Line 1.

If you filed a Form 1040SS, the Filing Status is shown on Page 1, Part 1 Line 1.

If you are unable to track your refund on the IRS refund tool despite confirming your information is correct, please click here for some more tips.

Re: Im entering info correctly on wheres my refund and it tells me my info is wrong n its not. What could be the problem

cathlynn1994 — Sun, 02 Feb 2020 22:03:38 GMT

Mine is also doing this & I entered the right amount. Not the total.