topic Refund Advance in After you file

Refund Advance

smdexter2018 — Mon, 14 Jan 2019 21:37:45 GMT

I filed my 2019 taxes on Jan4th 2019. The IRS accepted my refund 1/14/2019. Im wondering if i can still qualify to receive a refund advance. I have already received the prepaid debit card in the mail and i have activated it. What is my next step to see if i can get an advance? i have called the customer service line but can't get through. HELP!

Re: Refund Advance

HollyP — Tue, 15 Jan 2019 00:17:06 GMT

Refund Advance is not available to all customers at this time since TurboTax is still testing this feature. Unfortunately, there is no way to self-select into the offer. For additional information, please read: About the Turbo Prepaid Visa® Card and Refund Advance

Re: Refund Advance

Sydney4033 — Fri, 18 Jan 2019 23:35:25 GMT

So even if we qualify, because this feature isn't actually available, there no way to get it.... Is there any time frame as to when it will be available?