topic Where's my refund?. in After you file

Where's my refund?.

pooker1000 — Thu, 06 Jun 2019 13:39:01 GMT

The IRS says to check with the bank as they deposited it on 8/9/17.The bank says to check with the IRS. I double checked the routing/account numbers and they are correct. What happened?

Did you ask to have your TT fees deducted from your refund?

SweetieJean — Thu, 06 Jun 2019 13:39:03 GMT

Did you ask to have your TT fees deducted from your refund?

Yes, did that screw it up?

pooker1000 — Thu, 06 Jun 2019 13:39:05 GMT

Yes, did that screw it up?

Santa Barbara Tax Products Group, LLC (SBTPG) is the ban...

SweetieJean — Thu, 06 Jun 2019 13:39:06 GMT

Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option is also has an additional charge from the bank that processes the transaction.

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com