I have no idea how to fix my taxes or what I am doing wrong

kaylove23 — Thu, 06 Jun 2019 10:09:31 GMT

I would love to help you out on here if I could gather a...

DallasM — Thu, 06 Jun 2019 10:09:33 GMT

I would love to help you out on here if I could gather a few more bits of information from you. That being said, this sounds like a Tax Advise or Tax Support question.

Since you are a paying "deluxe" member of TurboTax, I can go ahead and sent you the information on how to exactly get a-hold of the line whenever you need it. There will be a live agent to pick up your call flow!

Below I have described the steps required in order to get a hold of us. Best of luck!

Please see the following information on restarting your t...

DallasM — Thu, 06 Jun 2019 10:09:34 GMT

Please see the following information on restarting your taxes:

In TurboTax Online, you can clear and start over as long as you haven't paid or registered yet (free users are asked to register their accounts before they file).

Note: You can’t clear and start over using the mobile app. Instead, log in to your TurboTax account from a desktop or mobile browser to clear and start over.

    Sign in to TurboTax Online and open your return by clicking the orange Take me to my return button.
    With your screen maximized, click My Account (at the top of your screen toward the right) and select Clear & Start Over. (If on a tablet or phone, you may find the Clear & Start Over option by clicking the three parallel lines, or “hamburger”, in the top left corner.)
    Answer Yes to Are you sure you want to clear your return?
    After your entries have been cleared out, we'll prompt you to select a TurboTax product so you can start over from the very beginning.

A reason you might want to clear and start over is if you think you’re in a higher-priced version of TurboTax and don’t need to be. Have a look below under Related Information for more details.

If you're signed in under last year's login, once you clear and start over we'll automatically transfer last year's info over if you select the PLUS upgrade, Deluxe, Premier, or Self-Employed. Federal Free Edition (without PLUS) does not include the year-over-year transfer feature.
Related Information:

    How do I upgrade or switch to a higher version of TurboTax Online?
    Can I switch to a lower-priced version of TurboTax Online?
    TurboTax Online Product Guide

topic I have no idea how to fix my taxes or what I am doing wrong in After you file

I have no idea how to fix my taxes or what I am doing wrong

I would love to help you out on here if I could gather a...

Please see the following information on restarting your t...