topic Can I get a refund or credit for the money I paid turbo tax for their premium 'package'? It did not work for me and I had to pay for another different tax software. in After you file

Can I get a refund or credit for the money I paid turbo tax for their premium 'package'? It did not work for me and I had to pay for another different tax software.

dcross3031 — Thu, 06 Jun 2019 09:18:38 GMT

This is mostly a user to user forum, you would need to co...

bluedeb — Thu, 06 Jun 2019 09:18:39 GMT

This is mostly a user to user forum, you would need to contact TurboTax support

How do I contact you?

In TurboTax Online:

Sign in to your account (if you haven't already). This helps us provide more personalized answers and help options for you.
Now select Help in the upper-right corner.
Select Contact us at the bottom.
Enter your question, select Continue and then:

Post it to our community 24/7 and get an answer from a tax expert, other specialist or customer like yourself; or
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Free Edition (without PLUS): When you select Talk to a specialist, you'll be asked to add PLUS benefits first.

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For answers to questions often asked by Free Edition customers, go here.

So you're saying I should pay more money so I can talk to...

dcross3031 — Thu, 06 Jun 2019 09:18:41 GMT

So you're saying I should pay more money so I can talk to someone and try to get my money back?

I am not saying anything, I answered the question you ask...

bluedeb — Thu, 06 Jun 2019 09:18:41 GMT

I am not saying anything, I answered the question you asked. You asked can I get a refund, since no one here can give you a refund, you have to contact TurboTax support. If you already paid for the service, I don't know why you are saying "so I have to pay more money"

You salty?

dcross3031 — Thu, 06 Jun 2019 09:18:43 GMT

You salty?

How is answering your statements salty?

bluedeb — Thu, 06 Jun 2019 09:18:48 GMT

How is answering your statements salty?

If you have a paid version you have free phone support. C...

VolvoGirl — Thu, 06 Jun 2019 09:18:49 GMT

If you have a paid version you have free phone support.
Contact Customer Service 5am-5pm Pacific M-F
<a rel="nofollow" target="_blank" href="https://support.turbotax.intuit.com/contact/">https://support.turbotax.intuit.com/contact/</a>