topic Exactally how I feel bud in After you file

How can I request to have a new turbo tax refund card sent?

franso3121 — Thu, 06 Jun 2019 08:54:27 GMT

If you would like to request a replacement for your Turbo...

rt75624 — Thu, 06 Jun 2019 08:54:29 GMT

If you would like to request a replacement for your Turbo Prepaid Visa® Card, you may click here to report it lost/stolen or contact the Customer Care department toll-free at (888) 285-4169.

Once your card has been reported lost, stolen, or damaged, the balance is then transferred to the new card and shipped to the address on file. There is also a $5 fee for each replacement card ordered.

For further information on this topic, you may review the FAQ: Getting to know the Turbo Prepaid Visa® Card

Getting to know the Turbo Prepaid Visa® Card

https://ttlc.intuit.com/replies/6394896

Never got a card and can't get a human on the line to fix...

bdamos35 — Thu, 06 Jun 2019 08:54:31 GMT

Never got a card and can't get a human on the line to fix the issue. Scam scam scam... Now I'm not gonna get my refund. Thanks jerks.

Exactally how I feel bud

HunterM98 — Thu, 06 Jun 2019 08:54:32 GMT

Exactally how I feel bud

Going through the same bull crap I have used turbo tax fo...

schoolhouse — Thu, 06 Jun 2019 08:54:34 GMT

Going through the same bull crap I have used turbo tax for years n it has always been great now the bank says my refund was sent to a card I never received n I can't get a real person on the card phone line

UGh this never happened when they used NetSpend. What a...

chelrhea — Thu, 06 Jun 2019 08:54:36 GMT

UGh this never happened when they used NetSpend. What a freaking scam. I have about had it with Turbo Tax after this fiasco. Used them for years but next year it will be someone else.

I never received my card as well and every time I call a...

julishaj — Thu, 06 Jun 2019 08:54:37 GMT

I never received my card as well and every time I call a representative they hang up in my face. I won’t even receive my taxes this year over this. This should most definitely be illegal and I’m NEVER filing with them again.

Did you all get your card yet? @bdamos35 @cherlrhea @scho...

Janora25 — Thu, 06 Jun 2019 08:54:39 GMT

Did you all get your card yet? @bdamos35 @cherlrhea @schoolhouse @tin270hi

it took alot of searching and an hour and ahalf on hold b...

chelrhea — Thu, 06 Jun 2019 08:54:41 GMT

it took alot of searching and an hour and ahalf on hold but yes I got the card

I still have got mine and cant get hold of anyone!!!!! Pl...

dannydave58 — Thu, 06 Jun 2019 08:54:42 GMT

I still have got mine and cant get hold of anyone!!!!! Pleade help

@chelrhea what did you have to do

Janora25 — Thu, 06 Jun 2019 08:54:43 GMT

@chelrhea what did you have to do

When you call the number choose option 1 not the report...

chelrhea — Thu, 06 Jun 2019 08:54:45 GMT

When you call the number choose option 1 not the report never received. Takes awhile but you will get to a person and if ya bitch loud enough you get it fed exd have you created your account with turboprepaidcard? It will get you the llast 4 numbers of the card which you will need

After I press 1 it just keep saying same thing then hang...

Janora25 — Thu, 06 Jun 2019 08:54:47 GMT

After I press 1 it just keep saying same thing then hang up @chelrhea

What do I do after I press 1 @chelrhea

Janora25 — Thu, 06 Jun 2019 08:54:48 GMT

What do I do after I press 1 @chelrhea

How did you talk to a live person?

Janora25 — Thu, 06 Jun 2019 08:54:50 GMT

How did you talk to a live person?

Sorry shouldn't have said option 1. You first have to se...

chelrhea — Thu, 06 Jun 2019 08:54:51 GMT

Sorry shouldn't have said option 1. You first have to set up the online account at turboprepaidcard.com and get the last 4 numbers of your card. They you call and after the announcements it asks you to enter the last 4 digits of your card. enter them and you will get to a human. and plan to be on hold for awhile. A lot of people are looking for their cards

Sorry shouldn't have said option 1. You first have to se...

chelrhea — Thu, 06 Jun 2019 08:54:52 GMT

How long did it take your card with fed ex? & did they gi...

Janora25 — Thu, 06 Jun 2019 08:54:53 GMT

How long did it take your card with fed ex? & did they give u a confirmation number to track it? @chelrhea

They ship it 3 day. And I actually got mine in 2 days (d...

chelrhea — Thu, 06 Jun 2019 08:54:56 GMT

They ship it 3 day. And I actually got mine in 2 days (don;t count weekends) Yes you can get the tracking number

How do u get the tracking number

Janora25 — Thu, 06 Jun 2019 08:54:58 GMT

How do u get the tracking number