Why does the help screen text wind up printing when I follow the "Need to print..." link prior to e-filing?

mikejboss — Thu, 06 Jun 2019 07:09:04 GMT

I'm about to e-file and click the "Need to print..." link and a help screen window opens that says "Printing your return...". I click the printer icon in the help screen's menu bar, go through the Print dialogue and what prints is a single page containing the help screen's text.

I've tried a few times. Is there another route to printing a hard copy?

A Print Preview screenshot is attached.

Win 10 (17763), turbotax Deluxe, default browser is Firefox.

Help with printing your return: https://ttlc.intuit.com/r...

MontyS — Thu, 06 Jun 2019 07:09:07 GMT

Help with printing your return:

https://ttlc.intuit.com/replies/7392504

topic Help with printing your return: https://ttlc.intuit.com/r... in After you file

Why does the help screen text wind up printing when I follow the "Need to print..." link prior to e-filing?

Help with printing your return: https://ttlc.intuit.com/r...