topic Thank you, I was using total amount instead of just using... in After you file

Response I get when checking refund,”You may not have entered your information correctly. Please verify your personal tax data and try again.”

dmk1019 — Thu, 06 Jun 2019 07:06:10 GMT

Are you sure your efiled return was accepted? You can do...

mesquitebean — Thu, 06 Jun 2019 07:06:11 GMT

Are you sure your efiled return was accepted? You can doublecheck with this tool:
https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp

Did you wait at least 24 hours after acceptance before trying the WMR tool?

When using the IRS WMR tool, verify SSN and filing status are correct.

Look at your actual 2018 return to get the federal refund amount. Be sure you are using what is displayed on your 1040, Line 20a for the Federal refund amount.

Use only the Federal refund amount. Do not use any combined total figure that includes the state refund.

And if you are paying your fees out of the Federal refund, use the Federal amount without regard to the fee subtraction; i.e., the amount before any fees are subtracted.

Thank you, I was using total amount instead of just using...

dmk1019 — Thu, 06 Jun 2019 07:06:13 GMT

Thank you, I was using total amount instead of just using Federal, it works now.

Great news! Good luck.

mesquitebean — Thu, 06 Jun 2019 07:06:13 GMT

Great news! Good luck.

Re: Response I get when checking refund,”You may not have entered your information correctly. Please verify your personal tax data and try again.”

Ape2 — Fri, 21 Feb 2020 18:02:05 GMT

Mine still doesn’t