I paid in full for the premium plan (tricked). I want the premium service to be removed without having to clear and start over again or get my money back. Any ideas?

b-ajitkumar — Thu, 06 Jun 2019 05:41:09 GMT

I have paid in full for the Premium plan. Only after the payment was processed, I noticed that I was charged for the Premium services, which I did not want. I did not file the taxes yet. I would like a refund as I do not want to use the Premium services. Now that I paid for it, I do not see an option to remove the Premium benefits. Any idea on how to remove it? Turbo tax is a tricky one.

If your credit card/debit card has already been charged t...

mesquitebean — Thu, 06 Jun 2019 05:41:11 GMT

If your credit card/debit card has already been charged the 39.99 for Premium Services, there's no way you'll be able to remove it. Here's the way that it's normally removed, but these steps are for prior to purchase. Once it's removed, then that is when one is supposed to pay. If you already paid, then it's too late with this method.

https://ttlc.intuit.com/questions/2154391-how-do-i-remove-the-premium-services-fee

You'll need to phone TurboTax Customer Support for assistance. You can use the info in the FAQ below to reach them. You'll first fill out a small form, and then it should assign you an incident number and phone number to call. The number will not display when they are closed. For the question line just put something like 'billing issue" without quotes.

FAQ: How do I contact TurboTax?

https://ttlc.intuit.com/replies/5566005

topic I paid in full for the premium plan (tricked). I want the premium service to be removed without having to clear and start over again or get my money back. Any ideas? in After you file

I paid in full for the premium plan (tricked). I want the premium service to be removed without having to clear and start over again or get my money back. Any ideas?

If your credit card/debit card has already been charged t...