Previous years not listed

Hafa-Adai — Wed, 05 Jun 2019 03:03:52 GMT

I don't see all my previous years' returns that were via TurboTax.

Were the returns all prepared in Online TurboTax? If pre...

mesquitebean — Wed, 05 Jun 2019 03:03:53 GMT

Were the returns all prepared in Online TurboTax? If prepared in the desktop software (CD/download), then they will not be in an online Tax Timeline. If prepared online, here's how to look for multiple accounts:

To get a list of your User IDs and recover account access, you can use the tool at the link below. Try using your phone number first. After that, if necessary, then run the tool on your email address(es) you can access.

NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop. Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below. You may wish to copy this link so you can paste it into the new browser session.

https://myturbotax.intuit.com/account-recovery

If still no luck after running that on your phone number and email address(es), then go back to the tool again, but this time leave the data field blank, and choose the small blue link that says "Try something else", and it will look you up by SSN and other parameters.

topic Previous years not listed in After you file

Previous years not listed

Were the returns all prepared in Online TurboTax? If pre...