topic Can I change my 5-digit efiling pin? in Get your taxes done using TurboTax

Can I change my 5-digit efiling pin?

markallisonmc — Sat, 01 Jun 2019 19:38:50 GMT

No. The IRS no longer allows that because it was a secur...

Opus 17 — Sat, 01 Jun 2019 19:38:51 GMT

No. The IRS no longer allows that because it was a security risk. You verify your identity when e-filing either by using the same e-file PIN you've always used, or by using the AGI from last year's tax return.

If you believe your e-file PIN is compromised, you can try filing a form 14039 identity theft affidavit. If the IRS accepts the claim, they will issue a more secure 6-digit identity protection PIN for you to use in addition to your 5 digit e-file PIN or AGI.

if you are asking about selecting a new PIN to be used ne...

fanfare — Sat, 01 Jun 2019 19:38:54 GMT

if you are asking about selecting a new PIN to be used next year, you can invent a new PIN of your choosing. Write it down, because most filers can't find it in TurboTax

the IRS web site to generate a new 5 digit e-file PIN was...

Opus 17 — Sat, 01 Jun 2019 19:38:55 GMT

the IRS web site to generate a new 5 digit e-file PIN was shut down a couple of years ago due to security concerns.

<a rel="nofollow" target="_blank" href="https://www.irs.gov/individuals/electronic-filing-pin-request">https://www.irs.gov/individuals/electronic-filing-pin-request</a>

So? that has nothing to do with your own selection of a P...

fanfare — Sat, 01 Jun 2019 19:38:57 GMT

So? that has nothing to do with your own selection of a PIN at filing time.

You can only select your own 5-digit e-file PIN the first...

Opus 17 — Sat, 01 Jun 2019 19:38:59 GMT

You can only select your own 5-digit e-file PIN the first time you e-file. In every year after that you have to use the same original self-selected PIN, or your AGI.

I really don't know where you got that notion. I change m...

fanfare — Sat, 01 Jun 2019 19:39:00 GMT

I really don't know where you got that notion. I change my PIN each year, and I have used it to e-FIle instead of AGI several times.

The IRS says the self-select PIN is your e-signature.

fanfare — Sat, 01 Jun 2019 19:39:02 GMT

The IRS says the self-select PIN is your e-signature.

Re: Can I change my 5-digit efiling pin?

Dalilove25 — Sat, 29 Feb 2020 19:27:11 GMT

How can I change my 5 digit efiling pin?

Re: No. The IRS no longer allows that because it was a secur...

kunumydog — Mon, 15 Feb 2021 20:04:30 GMT

I e-filed filed my 2020 Federal taxe return. It was rejected. I douple checked my prior year AGI and entered it correctly. I think I saw a question " Did you file a return in 2019. I answered YES! I did file a return But did not file it electronically. HOWEVER I did e-file in 2018 and that pin was populated in Turbotax. So...I used the AGI from 2019 and the pin from 2018 and the correct birthdate and it was rejected. ALSO, this was filed on 02/10/2021. Could the problem be that the IRS was not processing returns til 02/12/2021. Please Help!

Re: No. The IRS no longer allows that because it was a secur...

MichelleLO — Mon, 15 Feb 2021 20:36:51 GMT

What was the rejection code you received? If it was rejected for the AGI not matching, please this TurboTax FAQ: TurboTax Online instructions for E-file reject IND-031-04 or IND-032-04: The AGI or Self-select PIN from last year doesn't match IRS records.

If it's another rejection code, please see the section: Most "Popular" IRS rejections is this TurboTax FAQ for assistance.

@kunumydog

Re: No. The IRS no longer allows that because it was a secur...

frankdesmond62 — Thu, 24 Mar 2022 16:20:13 GMT

My problem is that i now have a 6 digit pin

Turbo tax wont accept 6 digits - so now what do i do?

Re: No. The IRS no longer allows that because it was a secur...

DaraLO — Thu, 24 Mar 2022 16:50:22 GMT

@frankdesmond62 A 6-digit pin is an Identity Protection PIN (IP PIN) assigned by the IRS. Follow the steps below to enter your IP PIN:

Sign in and Continue your return
Click on Federal from the left menu
From the top menu, click on Other Tax Situations
Scroll down to Other Return Info
Find Identity Protection PIN and click the Start button

Additional Reference: Is my Self-Select PIN the same as my IP PIN?

Re: PIN OR AGI?

jgiovetti — Thu, 13 Apr 2023 21:43:04 GMT

You state that I can provide my prior year's PIN or AGI but TurboTax seems to always require the PIN to eFile.

When I initially efiled, I provided just the PIN. My return was rejected with error: "IND-031-04 - The primary taxpayer's AGI or Self-select PIN from last year does not match IRS records.". I was then prompted to enter my prior year's AGI, which I did and resubmitted. It was rejected again. I KNOW my AGI is correct as I verified it at irs.gov. I am 99% certain my PIN is also correct as TurboTax prefilled it in for me based on my prior year's return.

How can I resolve this??? I've resubmitted the efile multiple times with this same error.

Re: PIN OR AGI?

fanfare — Thu, 13 Apr 2023 21:53:54 GMT

TurboTax does not support e-File based on self-select PIN, only AGI.

If you were to use other tax software you would be able to use the self-select PIN you selected last year.

If you elect to use other tax software next year you would be able to use the self-select PIN you selected this year using TurboTax.

@jgiovetti

Re: PIN OR AGI?

jgiovetti — Thu, 13 Apr 2023 22:16:11 GMT

I am using TurboTax and am REQUIRED to enter the Self Select PIN from 2021 as the last step when I efile. I swear the PIN is correct but the IRS is rejecting my efile. I don't want to print my return but it's looking like this is the only option now.

Re: PIN OR AGI?

DoninGA — Thu, 13 Apr 2023 22:18:14 GMT

@jgiovetti wrote:

I am using TurboTax and am REQUIRED to enter the Self Select PIN from 2021 as the last step when I efile. I swear the PIN is correct but the IRS is rejecting my efile. I don't want to print my return but it's looking like this is the only option now.

Try using a 0 (zero) for the 2021 AGI and e-file the 2022 tax return again using any 5 digit self-selected PIN you want.

Re: PIN OR AGI?

fanfare — Fri, 14 Apr 2023 03:28:22 GMT

"to enter the Self Select PIN from 2021"

No, you are required to select a new PIN for e-Signature purposes.

the fact that you enter the same PIN two years in a row and it does not work only proves my point above.

The prior year's PIN is not the same thing as the new self-Select PIN.

@jgiovetti

Re: PIN OR AGI?

jgiovetti — Fri, 14 Apr 2023 03:36:09 GMT

on my 4th attempt, I entered a NEW PIN (different from last year) and my accurate AGI from last year, still it was rejected with the same error. Very frustrating

Re: PIN OR AGI?

fanfare — Fri, 14 Apr 2023 03:49:25 GMT

IRS is rejecting your return for AGI mismatch.

This is a common problem with TurboTax.

Others have shown that, in their cases, if you e-File with that AGI using other tax software, it will go through.

Due to IRS COVID chaos, it's claimed that many AGI amounts from last year were not stored.

This sounds believable.

You'll have to file a paper return

Use other tax software..

@jgiovetti