topic Help with IRS and Amended return in Get your taxes done using TurboTax

Help with IRS and Amended return

jkachur15 — Mon, 04 Nov 2019 18:25:03 GMT

I’m trying to find out where my money is on my amended return from the IRS. The IRS accepted & completed my return but I have not received anything and it’s been over 2 months. I keep reaching a recording telling me to call back another day because no one is available to speak to me regarding amended returns. Who else can I contact?

Re: Help with IRS and Amended return

DoninGA — Mon, 04 Nov 2019 18:24:26 GMT

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.
Then press 2 for personal or individual tax questions.
It should then transfer you to an agent.
Or you can contact your local IRS office. See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1 or call 1-844-545-5640 to set up an appointment
Or you may want to contact a Taxpayer Advocate in your area. See this IRS website for Taxpayer Advocate in your area and a toll free number - http://www.irs.gov/Advocate/Local-Taxpayer-Advocate

Re: Help with IRS and Amended return

VolvoGirl — Mon, 04 Nov 2019 18:36:32 GMT

What do you mean the IRS Accepted it? They only Accept or Reject original efiled returns. Did you print and mail the amended return?

Amended returns can only be mailed. It can take them 16 weeks for the IRS to process them. And they only mail checks for refunds. After 3 weeks you can track it here,

https://www.irs.gov/filing/individuals/amended-returns-form-1040-x-/wheres-my-amended-return-1