https://ttlc.intuit.com/community/taxes/discussion/overcharge-you-re-my-account/01/958610#M993323 <P>I recently purchased &nbsp;TT download TT for Home &amp; &nbsp;Business &nbsp;but need to have it downloadable to a Mac computer instead of Windows. When I attempted to do this I was charged again for the software. I only need the Mac software. How do I credit my account for the extra $109 charge and get the right software download?</P> Tue, 26 Nov 2019 21:06:31 GMT jabdou 2019-11-26T21:06:31Z https://ttlc.intuit.com/community/taxes/discussion/overcharge-you-re-my-account/01/958610#M993323 <P>I recently purchased &nbsp;TT download TT for Home &amp; &nbsp;Business &nbsp;but need to have it downloadable to a Mac computer instead of Windows. When I attempted to do this I was charged again for the software. I only need the Mac software. How do I credit my account for the extra $109 charge and get the right software download?</P> Tue, 26 Nov 2019 21:06:31 GMT https://ttlc.intuit.com/community/taxes/discussion/overcharge-you-re-my-account/01/958610#M993323 jabdou 2019-11-26T21:06:31Z https://ttlc.intuit.com/community/taxes/discussion/re-overcharge-you-re-my-account/01/958667#M993324 <P>Contact TurboTax support for this billing issue.&nbsp; They can also push a Mac installation file to your download account at no charge.</P> <P>&nbsp;</P> <P>To contact TurboTax customer service/support use their contact website during business hours. If the problem concerns any type of refund for fees, use the key words <STRONG>billing issues</STRONG> and <U>do Not</U> use the word Refund or you will get a phone number for tax refunds.</P> <P>&nbsp;</P> <P>Support is open from 5am to 5pm Pacific time, Monday thru Friday</P> <P>Use this website to contact TurboTax support during business hours -<SPAN>&nbsp;</SPAN><A href="https://support.turbotax.intuit.com/contact/" target="_blank" rel="nofollow noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer">https://support.turbotax.intuit.com/contact/</A><BR />Support can also be reached by messaging them on these pages<SPAN>&nbsp;</SPAN><A href="https://www.facebook.com/turbotax/" target="_blank" rel="nofollow noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer">https://www.facebook.com/turbotax/</A><SPAN>&nbsp;</SPAN>and<SPAN>&nbsp;</SPAN><A href="https://twitter.com/TeamTurboTax" target="_blank" rel="nofollow noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer">https://twitter.com/TeamTurboTax</A></P> Tue, 26 Nov 2019 22:49:58 GMT https://ttlc.intuit.com/community/taxes/discussion/re-overcharge-you-re-my-account/01/958667#M993324 DoninGA 2019-11-26T22:49:58Z