topic Prepaid Card in Get your taxes done using TurboTax

Prepaid Card

LydGood — Mon, 16 Dec 2019 13:52:05 GMT

Hi,

I am trying to confirm that my new card has been expedited and I am trying to confirm that with a CSA. But the automated system constantly hangs up when I try to press “0” or it will say that my card is not valid, which I know cause I ordered a new one. BUT it gives me no option to speak with a live AGT. Help PLEAESE, anyone.

Re: Prepaid Card

xmasbaby0 — Mon, 16 Dec 2019 14:26:50 GMT

No one in the TurboTax user forum knows anything about your card, nor can we find out about it for you.

For help with your pre-paid Visa card:

Call (888) 285-4169

There is a “Help” link in the top corner of the web site for the card:

https://www.turboprepaidcard.intuit.com/

Re: Prepaid Card

ally2212 — Fri, 31 Jan 2020 05:05:01 GMT

I still have not gotten a answer about why I have not received my confirmation in email about the turbo visa advancement