https://ttlc.intuit.com/community/taxes/discussion/2018-agi/01/1248087#M992148 <P>I really need to speak to someone.&nbsp; I cannot retrieve any information.&nbsp; keep being told I have no account or I have a different account.&nbsp; Tried to retrieve different account info and was inform I had none.&nbsp; Please Help</P> Fri, 28 Feb 2020 17:35:31 GMT jesamples 2020-02-28T17:35:31Z https://ttlc.intuit.com/community/taxes/discussion/2018-agi/01/1248087#M992148 <P>I really need to speak to someone.&nbsp; I cannot retrieve any information.&nbsp; keep being told I have no account or I have a different account.&nbsp; Tried to retrieve different account info and was inform I had none.&nbsp; Please Help</P> Fri, 28 Feb 2020 17:35:31 GMT https://ttlc.intuit.com/community/taxes/discussion/2018-agi/01/1248087#M992148 jesamples 2020-02-28T17:35:31Z https://ttlc.intuit.com/community/taxes/discussion/re-2018-agi/01/1249217#M992149 <P>If you have not already tried these particular steps - please do so; The FAQ below provides information on how to make the determination of multiple accounts:</P> <P>&nbsp;</P> <P><A href="https://ttlc.intuit.com/community/account-management/help/how-many-turbotax-accounts-do-i-have/00/26133" target="_blank">https://ttlc.intuit.com/community/account-management/help/how-many-turbotax-accounts-do-i-have/00/26133</A></P> <P>&nbsp;</P> <P>If you need further assistance you may contact support by following these steps:&nbsp;<A href="https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632" target="_blank">https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632</A></P> <P>&nbsp;</P> <P>&nbsp;</P> Fri, 28 Feb 2020 22:17:10 GMT https://ttlc.intuit.com/community/taxes/discussion/re-2018-agi/01/1249217#M992149 EbonyA 2020-02-28T22:17:10Z