https://ttlc.intuit.com/community/taxes/discussion/2018-taxes/01/1396200#M991410 <P>I went on line to file my 2018 taxes AFTER I paid my 89.00 I was not able to file ONLINE!&nbsp; Thats the only reason why I did them through TurboTax.&nbsp; I want my money back today.&nbsp; I filed through the irs.gov for free.</P> Thu, 02 Apr 2020 14:55:23 GMT sharonwalters 2020-04-02T14:55:23Z https://ttlc.intuit.com/community/taxes/discussion/2018-taxes/01/1396200#M991410 <P>I went on line to file my 2018 taxes AFTER I paid my 89.00 I was not able to file ONLINE!&nbsp; Thats the only reason why I did them through TurboTax.&nbsp; I want my money back today.&nbsp; I filed through the irs.gov for free.</P> Thu, 02 Apr 2020 14:55:23 GMT https://ttlc.intuit.com/community/taxes/discussion/2018-taxes/01/1396200#M991410 sharonwalters 2020-04-02T14:55:23Z https://ttlc.intuit.com/community/taxes/discussion/re-2018-taxes/01/1396440#M991411 <P>You tried to use the online program for 2018?&nbsp; Online is only for 2019-- no other year.&nbsp; If you filed on another site, that is fine---but hope you used a 2018 program and not 2019.</P> <P>&nbsp;</P> <P class="p1"><SPAN class="s1"><STRONG>To call TurboTax customer support</STRONG></SPAN></P> <P class="p1"><SPAN class="s2"><A href="https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number" target="_blank"><STRONG>https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number</STRONG></A></SPAN></P> <P class="p1"><SPAN class="s1">They are available from 5 a.m. to 9 p.m. Pacific time </SPAN></P> <P class="p1">&nbsp;</P> <P class="p1"><SPAN class="s1">use the word "billing" -- not refund</SPAN></P> Thu, 02 Apr 2020 15:47:31 GMT https://ttlc.intuit.com/community/taxes/discussion/re-2018-taxes/01/1396440#M991411 xmasbaby0 2020-04-02T15:47:31Z