topic Thanks! in Get your taxes done using TurboTax

I haven't received the proper information to complete my 2018 taxes in time. The column I need the info for is blank. How do I submit the proper info when it's not there?

dap1217 — Sat, 01 Jun 2019 19:36:46 GMT

What information are you missing? We cannot see your scr...

xmasbaby0 — Sat, 01 Jun 2019 19:36:47 GMT

What information are you missing? We cannot see your screen or your tax return. We do not know what column you are referring to.

The AGI Column, that's needed to complete the tax return....

dap1217 — Sat, 01 Jun 2019 19:36:49 GMT

The AGI Column, that's needed to complete the tax return. The tax return was asking for this info, however it is blank from the 2017 tax return.

Your 2017 tax return shows your 2017 Adjusted Gross Incom...

xmasbaby0 — Sat, 01 Jun 2019 19:36:51 GMT

Your 2017 tax return shows your 2017 Adjusted Gross Income (AGI) If you filed a joint return then the AGI is the same for each of you.

Form 1040EZ line 4

Form 1040A line 21

Form 1040 line 37

If you are using the same TT account that you used last year, you should also be able to find this number in your Tax Timeline for 2017

If entering the amount from your 2017 tax return does not work, then try entering “0” instead. If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

You can get a free transcript of your past return from the IRS:

https://www.irs.gov/individuals/get-transcript

Note: If you filed late or amended your return, your correct 2017 AGI may not be in the system.

https://ttlc.intuit.com/questions/1944348-how-do-i-print-and-mail-my-return-in-turbotax-online

Note: If you mail your federal return, you will also need to mail your state return. You will not be able to e-file your state return.

https://ttlc.intuit.com/questions/3415597-what-if-i-entered-the-correct-agi-and-i-m-still-getting-an-e-file-rejec

https://ttlc.intuit.com/questions/1944348-how-do-i-print-and-mail-my-return-in-turbotax-online

Thanks!

dap1217 — Sat, 01 Jun 2019 19:37:07 GMT

Thanks!

You are welcome.

xmasbaby0 — Sat, 01 Jun 2019 19:37:20 GMT

You are welcome.