Don’t know card number

Joshuacoffey — Fri, 03 Apr 2020 01:47:30 GMT

I lost my TurboTax card before I activated it and I called customer service, but it asks for my card number which I don’t know. How do I get that card deactivated and get a new one sent to me?

Re: Don’t know card number

CassLO — Fri, 03 Apr 2020 21:23:42 GMT

Please click here for the customer care phone number. When you call the number follow the steps below :

Listen to the recording
Press 2 to continue using the automated system.
The system will ask you to enter your 16 digit card number or if you don't know it, enter your social security number (do not enter either one of these)
The system will then say " To report a card lost, stolen, or never received, Press 1", then press 1
Press 2 for the option of " have not yet received your card".
Next you will be prompted to enter your social security number, zip code, and birth date.

HOW TO REPORT YOUR CARD LOST OR STOLEN

topic Don’t know card number in Get your taxes done using TurboTax

Don’t know card number

Re: Don’t know card number