topic Re: Upgrade in Get your taxes done using TurboTax

Upgrade

Dongiff21 — Mon, 04 Nov 2019 21:00:47 GMT

I can't figure out how to upgrade so I can get a copy of my 2017 return

Re: Upgrade

DoninGA — Mon, 04 Nov 2019 21:04:37 GMT

You will not be able to upgrade to the Plus edition for tax year 2018 since the TurboTax online editions for 2018 have closed to make way for the 2019 online editions. Once the 2019 online editions become available in December, at that time you can start a 2019 return and upgrade to Plus.

You can also get free transcripts of your federal return from the IRS - http://www.irs.gov/Individuals/Get-Transcript

Or contact TurboTax support during business hours and see if there are any other options available for accessing a prior year online tax return.

Support is open from 5am to 5pm Pacific time, Monday thru Friday

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Re: Upgrade

Halclarksaunders — Fri, 27 Mar 2020 16:44:45 GMT

I want to pay for upgrade to E-file not mail

Re: Upgrade

VolvoGirl — Fri, 27 Mar 2020 16:47:06 GMT

It doesn't cost anything to efile. You can efile from all versions. Why do you need to upgrade? Does it say you need to mail?

If you haven't mailed it yet you can try to switch to efile.

Click on Add a State to let you back into your retun.

How to change from Mail to Efile

https://ttlc.intuit.com/community/e-file/help/how-do-i-change-from-mail-to-e-file-in-turbotax-online/00/26985

Re: Upgrade

Halclarksaunders — Fri, 27 Mar 2020 16:50:53 GMT

My 2019 tax return needs to be e-file. I am quarantined 80 years old . No printer will pay fo e-file

Re: Upgrade

VolvoGirl — Fri, 27 Mar 2020 16:59:10 GMT

As I said there is no charge to efile. Efiling is free. Are you using the Online version or the Desktop program installed on your computer?

Re: Upgrade

2017ftMH — Wed, 15 Apr 2020 15:19:56 GMT

ScreenShare 003782

Re: Upgrade

2017ftMH — Wed, 15 Apr 2020 15:23:53 GMT

I'VE loaded 2019 Deluxe and what Premier

Re: Upgrade

ChondelLO — Wed, 15 Apr 2020 17:14:09 GMT

It looks like your question got cut off. Please respond back so that we can try to help.