efile rejected

rhanle — Thu, 16 Apr 2020 17:43:15 GMT

I have been a turbo tax customer for over 25 years

So early on I received first installation in 15 floppy discs.

I'm mad enough to change this year.

I tried 12 times to efile and IRS rejected

error was AGI, yet I entered exactly what my 2018 turbo tax showed

I DO NOT like having to print and send in

Re: efile rejected

VolvoGirl — Thu, 16 Apr 2020 17:45:58 GMT

When did you file 2018? If it was late in the year try putting in zero for the AGI. And see, https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-getting-an-e-file-reject/00/27031

If your spouse died during 2019 there is a problem efiling and you will have to mail your return

How to correct the AGI
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If you can’t get it to efile you will have to print and mail it.
How to mail a return from the Online version
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online/00/26258

Be sure to attach copies of your W2s and any 1099s that have withholding on them. You have to mail federal and state in separate envelopes because they go to different places. Get a tracking number from the post office when you mail them for proof of filing.