https://ttlc.intuit.com/community/taxes/discussion/download-not-working/01/1618635#M989177 <P>I need to request a refund due to the download I was instructed to purchase did not work and I was unable to file my back 2017 taxes. I try to reinstall and it still did not work&nbsp;</P> Tue, 02 Jun 2020 15:26:02 GMT Rickyb5035 2020-06-02T15:26:02Z https://ttlc.intuit.com/community/taxes/discussion/download-not-working/01/1618635#M989177 <P>I need to request a refund due to the download I was instructed to purchase did not work and I was unable to file my back 2017 taxes. I try to reinstall and it still did not work&nbsp;</P> Tue, 02 Jun 2020 15:26:02 GMT https://ttlc.intuit.com/community/taxes/discussion/download-not-working/01/1618635#M989177 Rickyb5035 2020-06-02T15:26:02Z https://ttlc.intuit.com/community/taxes/discussion/re-download-not-working/01/1618639#M989178 <P>Go to this TurboTax website to request a refund for the software purchased from TurboTax - <A href="https://support.turbotax.intuit.com/forms/refund-request.jsp" target="_blank">https://support.turbotax.intuit.com/forms/refund-request.jsp</A></P> Tue, 02 Jun 2020 15:27:32 GMT https://ttlc.intuit.com/community/taxes/discussion/re-download-not-working/01/1618639#M989178 DoninGA 2020-06-02T15:27:32Z