topic locked out of my account in Get your taxes done using TurboTax

locked out of my account

Deity123 — Mon, 16 Dec 2019 22:46:23 GMT

I need to log into my account for copies. I cant log in and the code sent to me doesn't work.

Re: locked out of my account

DoninGA — Mon, 16 Dec 2019 22:49:23 GMT

To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on Download/print return (PDF)

See this TurboTax support FAQ for accessing prior year online tax returns - https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/270...

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Re: locked out of my account

Jttpbdre29 — Sat, 28 Mar 2020 01:30:47 GMT

Yes hey how are u Ms.Mary I lost my wallet on the 19 of March and I had to cancel my first card. However I just wanted to get back on my account I found my wallet with my old card but now I have a new card and when I put in the new 16 digit number along with my social security number it’s still saying I’m blocked can you help me please?

Re: locked out of my account

AkinaLO — Sat, 28 Mar 2020 16:16:39 GMT

Are you putting in the old card number or the new card number? Please contact Support for assistance at (866) 795-7597.

3/28/20

Re: locked out of my account

Judo1991 — Thu, 09 Jul 2020 17:40:13 GMT

I have been locked out of my account. It keeps showing I'm locked for fifteen minutes.

Re: locked out of my account

JotikaT2 — Thu, 09 Jul 2020 18:24:22 GMT

Please see the following link for assistance to help you get back into your account.

Help for my account being locked