Turbo Tax Deluxe

chocky13 — Wed, 22 Jul 2020 18:21:04 GMT

Hi there,

When I was filing taxes, it said that I needed to purchase Turbo Tax Deluxe in order to efile my taxes. However, after filing, I did not end up needing the Deluxe edition to get the efile because of my edits. I was still charged for the 110.00 dollars even though I canceled the Deluxe order. How can I get a refund for this money?

Re: Turbo Tax Deluxe

xmasbaby0 — Wed, 22 Jul 2020 20:17:35 GMT

You must have misunderstood some things. You did not have to use Deluxe in order to e-file. You can e-file using any version of TurboTax including the Free Edition. But the data supported by Free Edition is very limited. If your return requires the use of any of the possible three extra schedules that can be part of your tax return, you cannot use the Free Edition. We do not know what you mean when you say "because of my edits."

And it is not clear what you think you did to cancel your order for Deluxe. We cannot resolve billing issued in the user forum, so you will have to talk to customer support. Use the word "billing" -- not "refund."

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time

topic Turbo Tax Deluxe in Get your taxes done using TurboTax

Turbo Tax Deluxe

Re: Turbo Tax Deluxe