topic Changing Password in Get your taxes done using TurboTax

Changing Password

jquihuis17 — Tue, 29 Dec 2020 17:52:12 GMT

Hi I’m trying to change my password to my account but I need to verify my account first. The number I have on file for my account is my old phone number and I can’t login to my account now.

Re: Changing Password

Kat — Tue, 29 Dec 2020 18:59:37 GMT

Try updating your TurboTax account information by following the instructions in the TurboTax FAQ I'm linking below. After updating your info, you should then be able to login to your account.

How do I update my TurboTax account information?

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Re: Changing Password

mealorrk23 — Fri, 26 Mar 2021 14:06:58 GMT

Trying to login want take my password have changed several times.

Re: Changing Password

JeanneLO — Fri, 26 Mar 2021 17:21:48 GMT

Please clear your cache and cookies if you are being prompted to reset your password every time you try to log in.

To clear your cache use this TurboTax FAQ

To delete your cookies use this TurboTax FAQ