Unknown New AIG

Lmalipsey — Mon, 05 Apr 2021 22:49:57 GMT

Was audited in 2019. They returned more that what was declared on line 20 & 20a of 2019 tax return. 2020 electronic filing required 2019 AGI. 2019 Filing was Joint (spouse died in 2019) Since I don't know what they calculated as new 2019 AGI to have increased my return How can I find the Adjusted 2019 AGI they used ?

Re: Unknown New AIG

Cynthiad66 — Mon, 05 Apr 2021 23:17:38 GMT

Customers with amended, rejected or incomplete TY19 returns may see Adjusted Gross Income (AGI) errors in our system causing e-file rejections. In these situations, the AGI from the amended, rejected or incomplete return is pulled into the current year return. We are working on a fix for this issue.

Action Needed

If the customer amended or started an amended return in TY19, ensure the AGI in the file section of the return is the AGI listed before the return was amended.
Have your customer follow the instructions in the following article: What if I entered the correct AGI and I'm still getting an e-file reject?
For further guidance, use your internal job aid Top Ways to Find Prior Year AGI.

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Unknown New AIG

Re: Unknown New AIG