topic Re: double charged in Get your taxes done using TurboTax

double charged

manthe4 — Sun, 12 Apr 2020 18:14:22 GMT

when i submitted my taxes I had originally was going to pay directly from my Federal Taxes but decided to use my credit card.I canceled the deduction from my tax refund. Turbo Tax took a debit of 160.00 from my checking and also deducted it from my Federal return. How do I contact Turbo Tax to Correct this?

Re: double charged

KatrinaLO — Mon, 13 Apr 2020 18:36:09 GMT

Please contact customer support by following the instructions below.

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

But if you still feel you require additional assistance, you can contact us at (800) 446-8848.

Re: double charged

Molthend — Tue, 08 Jun 2021 21:58:19 GMT

I paid twice on Citi Master Card ending in 6955 e-file fee for Wisconsin filing=$25 on 4/20/21 and 4/21/20 I wish $25 refund-that account now has been transfered to 7913 card. David Molthen [email address removed]

Re: double charged

DoninGA — Tue, 08 Jun 2021 22:05:34 GMT

@Molthend wrote:

I paid twice on Citi Master Card ending in 6955 e-file fee for Wisconsin filing=$25 on 4/20/21 and 4/21/20 I wish $25 refund-that account now has been transfered to 7913 card. David Molthen [email address removed]

Contact TurboTax support for this issue. Use the key words Billing Issues

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/