https://ttlc.intuit.com/community/taxes/discussion/aut0-debit/01/2318442#M987439 <P>I received an email about an auto debit for my tax preparation. I need to set up a payment plan or something because I do not have the money in the account more importantly I did not receive my tax refund due to an offset. I tried calling for the past week and have been placed on hold and unable to reach a customer service representative.</P> Fri, 18 Jun 2021 16:29:15 GMT Jstanley7703 2021-06-18T16:29:15Z https://ttlc.intuit.com/community/taxes/discussion/aut0-debit/01/2318442#M987439 <P>I received an email about an auto debit for my tax preparation. I need to set up a payment plan or something because I do not have the money in the account more importantly I did not receive my tax refund due to an offset. I tried calling for the past week and have been placed on hold and unable to reach a customer service representative.</P> Fri, 18 Jun 2021 16:29:15 GMT https://ttlc.intuit.com/community/taxes/discussion/aut0-debit/01/2318442#M987439 Jstanley7703 2021-06-18T16:29:15Z https://ttlc.intuit.com/community/taxes/discussion/re-aut0-debit/01/2318453#M987440 <P>See this TurboTax support FAQ for payment of the account fees -&nbsp;<A href="https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-turbotax-fees/01/26102" target="_blank">https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-turbotax-fees/01/26102</A></P> <P>&nbsp;</P> <P>Or contact TurboTax support and use the key words <STRONG>Billing Issues</STRONG></P> <P>&nbsp;</P> <P>Use this website to contact TurboTax support during business hours - <A href="https://support.turbotax.intuit.com/contact/" target="_blank">https://support.turbotax.intuit.com/contact/</A></P> <P>Or -</P> <P>Support can also be reached by messaging them on these pages <A href="https://www.facebook.com/turbotax/" target="_blank">https://www.facebook.com/turbotax/</A> and <A href="https://twitter.com/TeamTurboTax" target="_blank">https://twitter.com/TeamTurboTax</A></P> Fri, 18 Jun 2021 16:42:13 GMT https://ttlc.intuit.com/community/taxes/discussion/re-aut0-debit/01/2318453#M987440 DoninGA 2021-06-18T16:42:13Z