topic Can I find out why my credit card was charged $56.21 more than I was told when I filed my taxes? What are these additional charges for? in Get your taxes done using TurboTax

Can I find out why my credit card was charged $56.21 more than I was told when I filed my taxes? What are these additional charges for?

demerwj — Sat, 01 Jun 2019 19:32:06 GMT

Did you use Live Self-Employed? That's what is displaye...

mesquitebean — Sat, 01 Jun 2019 19:32:08 GMT

Did you use Live Self-Employed? That's what is displayed next to your screen name above.
That product is 199.99 for Federal and 44.99 for State (if applicable). Plus possible sales taxes.

Did you have any add-on such as MAX Defend & Restore?

What do you see when you check fees this way?
Log in, and at the Tax Home go to the section "Your Tax Returns & Documents."
Choose 2018 and click the link "View order details."

OK. I viewed order details and all I see is the larger n...

demerwj — Sat, 01 Jun 2019 19:32:10 GMT

OK. I viewed order details and all I see is the larger number. I don't see how it got from the value I recorded when I filed to the value I see on the order details. I want to know the true details of why I got charged $24.40 more for Turbotax and $23.75 and $7.97 more for LifeLock on my credit card vs what I was told when filing.

TurboTax Live Self Employed Tax Year 2018, Turbotax Onlin...

demerwj — Sat, 01 Jun 2019 19:32:11 GMT

TurboTax Live Self Employed Tax Year 2018, Turbotax Online State SC Tax Year 2018, Turbotax Live Self Employed Max Tax Year R2018

Based on the products you just mentioned in your latest c...

mesquitebean — Sat, 01 Jun 2019 19:32:12 GMT

Based on the products you just mentioned in your latest comment above, here are typical fees:

Live Self-Employed 199.99
State return 44.99
MAX Defend & Restore 59.99
Plus possible sales tax.

Otherwise, for anything account-specific in regards to fees, here's how to phone TurboTax Support to speak to them.

Hours are 5AM-5PM Pacific (8AM-8PM Eastern) Monday-Friday.

FAQ: What is the TurboTax phone number?

https://ttlc.intuit.com/replies/3300041