topic Refund in Get your taxes done using TurboTax

Refund

Rick105 — Thu, 06 May 2021 05:22:20 GMT

Free

I CAN NOT TRACK MY REFUND.

WHY DOES NOT THE I R S RECOGNIZE MY S S N.

DID YOU SCAM ME LIKE LIBERTY TAX..

WHERE IS MY REFUND

Re: Refund

xmasbaby0 — Thu, 06 May 2021 13:24:38 GMT

https://www.msn.com/en-us/money/personalfinance/where-is-my-damn-irs-tax-refund-new-answers-emerge-as-delays-frustrate-millions/ar-BB1g54Ks?ocid=BingNewsSearch

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer. “21 days” is not a promise from TurboTax or the IRS. Many refunds are taking longer during the pandemic. The IRS is backlogged —-they are still trying to process millions of 2019 returns; they received millions of e-filed on the day they opened for 2020 returns, and now they are burdened with sending out another round of stimulus checks.

Some delays are resulting from incorrect amounts that folks entered for stimulus checks they received. Many people have been confused by the recovery rebate credit and completed it incorrectly. The IRS may delay your refund while they cross-check to see what you received. Some refunds are delayed because of the tax law changes that went into effect recently. If your return has unemployment or the premium tax credit on it, that may be delaying it.

First, check your e-file status to see if your return was accepted:

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount (line 34of your 2020 Form 1040) of your federal refund to track your Federal refund:

https://www.irs.gov/refunds

To track your state refund:

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-problem-should-i-be-worried

Re: Refund

Traveion2 — Mon, 16 Aug 2021 04:38:42 GMT

U guys charge my card the refund amount I was supposed to be receiving instead of me getting it y’all are trying to make me pay 1,161.00 to yall

Re: Refund

mesquitebean — Mon, 16 Aug 2021 05:22:38 GMT

@ Traveion2 wrote:
U guys charge my card the refund amount I was supposed to be receiving instead of me getting it y’all are trying to make me pay 1,161.00 to yall

This is a public user community forum--not a direct route to TurboTax Support. No one here can know what you are referring to, and nothing account-specific can be handled here. Normally TurboTax/Intuit only takes out funds if someone chose to pay their TurboTax product fees out of their Federal refund. And the product fees are a LOT less than that amount. Are you sure there was a charge/debit of that amount that was made by TurboTax/Intuit? Look at the charge/debit description in your card account. It should say whom the charge/debit was from. Does it say Intuit/TurboTax?

You can phone TurboTax Support during the day so they can question you and figure out what you are referring to so they can investigate what's going on.

Hours are currently 5AM-5PM Pacific (8AM-8PM Eastern) Monday-Friday.

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

You can use this contact form to get a phone number, or it may schedule a callback.
https://support.turbotax.intuit.com/contact