https://ttlc.intuit.com/community/taxes/discussion/refund/01/2399225#M987008 <P>I need to make sure I am not charged for live help for my taxes. I never received any live help, and I did not choose that version.</P><P>This is my order number.</P><P><SPAN>EFECC226115968</SPAN></P> Mon, 09 Mar 2026 04:31:29 GMT Cngue8196 2026-03-09T04:31:29Z https://ttlc.intuit.com/community/taxes/discussion/refund/01/2399225#M987008 <P>I need to make sure I am not charged for live help for my taxes. I never received any live help, and I did not choose that version.</P><P>This is my order number.</P><P><SPAN>EFECC226115968</SPAN></P> Mon, 09 Mar 2026 04:31:29 GMT https://ttlc.intuit.com/community/taxes/discussion/refund/01/2399225#M987008 Cngue8196 2026-03-09T04:31:29Z https://ttlc.intuit.com/community/taxes/discussion/re-refund/01/2399229#M987009 <P class="p1">No one in the user forum can resolve a billing issue.<SPAN class="Apple-converted-space">&nbsp; </SPAN>If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.<SPAN class="Apple-converted-space">&nbsp; </SPAN>Do not use the word “refund.”</P> <P class="p1">&nbsp;</P> <P class="p1"><STRONG>o call TurboTax customer support</STRONG></P> <P class="p1"><SPAN class="s1"><A href="https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number" target="_blank"><STRONG>https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number</STRONG></A></SPAN></P> <P class="p1">Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday.</P> Wed, 12 Jan 2022 18:23:28 GMT https://ttlc.intuit.com/community/taxes/discussion/re-refund/01/2399229#M987009 xmasbaby0 2022-01-12T18:23:28Z