Refund

RNamaleha — Mon, 09 Mar 2026 08:05:14 GMT

Your company worked on my W2 taxes but they were rejected and yet you have charged my card $103. I need a refund back to my account.

Thanks.

Regina

Re: Refund

xmasbaby0 — Mon, 14 Mar 2022 13:20:02 GMT

You received an email that we cannot see that tells you why your tax return was rejected.

Some rejected returns can be fixed and re-filed. Some have “un-fixable” reasons for the rejection and have to be mailed instead. What is the rejection code or rejection message?

If it was rejected for AGI—-be aware that many 2020 returns took so long for the IRS to process that your 2020 AGI might not be in the IRS system. Try using zero instead.

If filing with zero is rejected then file again but select the option that you did not file last year. The IRS does not see that question and it will allow you to e-file with no AGI question.

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

topic Refund in Get your taxes done using TurboTax

Refund

Re: Refund