https://ttlc.intuit.com/community/taxes/discussion/no-record/01/2618112#M986697 <P>New York State has no record of my state tax returns. Have turbotax confirmation that it was completed and sent electronically. Help?</P> Mon, 09 Mar 2026 07:07:41 GMT dwnccaptlsm 2026-03-09T07:07:41Z https://ttlc.intuit.com/community/taxes/discussion/no-record/01/2618112#M986697 <P>New York State has no record of my state tax returns. Have turbotax confirmation that it was completed and sent electronically. Help?</P> Mon, 09 Mar 2026 07:07:41 GMT https://ttlc.intuit.com/community/taxes/discussion/no-record/01/2618112#M986697 dwnccaptlsm 2026-03-09T07:07:41Z https://ttlc.intuit.com/community/taxes/discussion/re-no-record/01/2618164#M986698 <P>Completed and sent does not mean accepted. Please log into your Turbo Tax account and see if your NY return was accepted or rejected.&nbsp;</P> <UL> <LI>If rejected, correct the error and send again.</LI> <LI>If accepted,<SPAN style="color:#2D3338;font-size:10.5pt;">&nbsp;</SPAN><A href="https://support.turbotax.intuit.com/contact/" target="_blank"><SPAN style="font-size:9.75pt;">contact us</SPAN></A><SPAN style="color:#2D3338;font-size:10.5pt;">&nbsp;and get the state DCN,&nbsp;which is the tracking number. Our customer service team can check the Electronic Filing Engine and get that number for you. Then you will need to contact the state </SPAN><A href="https://www.tax.ny.gov/help/contact/" target="_blank"><STRONG><U>NY Contact us</U></STRONG></A><SPAN style="color:#2D3338;font-size:10.5pt;"> and give them the DCN for them to track it down.</SPAN></LI> </UL> Fri, 25 Mar 2022 17:01:29 GMT https://ttlc.intuit.com/community/taxes/discussion/re-no-record/01/2618164#M986698 AmyC 2022-03-25T17:01:29Z