Payment

Kristinmcg15 — Mon, 09 Mar 2026 09:41:27 GMT

Hi there,

I was charged $168 to finish filing taxes when I know I didn’t add on any help with the “self employed” additions I was charged. I had to submit my taxes tonight of course so I didn’t have time to reach out to support.

Is there a way to prove I did not use these additions?

Re: Payment

mesquitebean — Tue, 19 Apr 2022 06:23:51 GMT

@Kristinmcg15 wrote:
I was charged $168 to finish filing taxes when I know I didn’t add on any help with the “self employed” additions I was charged. I had to submit my taxes tonight of course so I didn’t have time to reach out to support.
Is there a way to prove I did not use these additions?

So you ended up in the wrong edition? Did you use Self-Employed Edition at $119 for Federal and $49 for State, when you don't have any self-employment income and didn't need a Schedule C?

Did you think you were in a lower edition?

You could talk to TurboTax Support and tell them you didn't prepare a Schedule C (if that's the case). I don't know what they will say/do.

TurboTax Support hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week

If you are prompted for your issue, you can just say billing issue.

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

topic Payment in Get your taxes done using TurboTax

Payment

Re: Payment