topic Re: CHAT services for the deaf? in Get your taxes done using TurboTax

CHAT services for the deaf?

S-MCDUCK — Mon, 15 Mar 2021 17:11:49 GMT

TurboTax has started not providing accessibility to the deaf, hearing and speech impaired.

Re: CHAT services for the deaf?

EbonyA — Wed, 17 Mar 2021 22:09:45 GMT

Unfortunately Turbo Tax does not have those accessibility services in place at the moment; however please feel free to post a question here and we will definitely assist you.

Re: CHAT services for the deaf?

S-MCDUCK — Wed, 17 Mar 2021 22:20:13 GMT

Unfortunately, that did not work. The committee could not help me regarding a service code I received from Turbotax that did not work.

I am more concerned that TurboTax is starting to ask for a phone number to verify one's account. With today's computer technology - CHAT and secured e-mail - the cost of maintaining a rarely used separate telephone land line for a tty or smart phone service is unnecessary for the hearing and speech impaired.

Re: CHAT services for the deaf?

hdavis4769 — Fri, 10 Jun 2022 14:05:19 GMT

My tax return was sent to the bank yesterday and it still hasn’t posted to my credit karma account

Re: CHAT services for the deaf?

Critter-3 — Fri, 10 Jun 2022 15:01:57 GMT

Your refund is sent from the IRS to the processing bank to the Credit Karma account ... so you need to track it down. Each bank can take up to 5 business days to post the deposit.

Check the IRS : https://www.irs.gov/Refunds

Check SBTPG: by logging into their website at: https://cisc.sbtpg.com/

Or you can get 24-hour automated info by phone at: https://cisc.sbtpg.com/contact.aspx

Check Credit Karma : https://www.creditkarma.com/