topic Re: Possible identity fraud in Get your taxes done using TurboTax

Possible identity fraud

mawaki28 — Wed, 06 May 2020 14:43:30 GMT

Re: Possible identity fraud

AnnetteB6 — Wed, 06 May 2020 16:14:30 GMT

Take a look at the following TurboTax article for some advice about what to do next: What to do if you suspect tax-related identity theft?

If you are getting the message that your return has already been filed and you used one of the non-filer systems to register for your stimulus payment, then that is most likely the source of the issue.

When using the non-filer system on the IRS website, your information is processed by the IRS as an original filed return.

Any subsequent filing submitted electronically will be rejected and must be mailed to the IRS for processing.

You can do this in a couple of different ways:

You can create and file an amended return with Form 1040X, which will be processed by the IRS as an amended return.
Or, you can complete your Form 1040 information using TurboTax and include a cover letter with the return to explain that you completed the non-filer registration for the stimulus check and that this is your correct tax return. Instead of the cover letter, you can also write '1040X Amended Return' on the top of your Form 1040 before you sign and mail it.

Don't forget that when you mail a paper return to the IRS, you must include copies of your W-2s and 1099s, plus you need to sign and date the return.

@mawaki28

Re: Possible identity fraud

chuckpulliam — Tue, 07 Jun 2022 14:03:09 GMT

I received a notice in my e mail that I had accessed my account from a different login in. I did not do that and have not used turbo tax for the last two years. Please find out what is going on!

Called the number listed on the e mail but did not get the problem resolved by the automated system.

Thanks

Chuck Pulliam

Re: Possible identity fraud

Mike9241 — Tue, 07 Jun 2022 16:38:17 GMT

did you call support or some other number

Contact Customer Service
5am-5pm Pacific Time (8-8 Eastern) Monday - Friday
https://support.turbotax.intuit.com/contact
800-446-8848

Re: Possible identity fraud

Critter-3 — Tue, 07 Jun 2022 18:52:33 GMT

@chuckpulliam

If you have already successfully efiled the 2021 return then if someone does try to efile another it will simply be rejected by the IRS ... there is nothing you need to do or anyone you need to call.