topic Why should i pay in Get your taxes done using TurboTax

Why should i pay

Dickvutt — Tue, 10 Mar 2026 04:53:46 GMT

I paid to not have my taxes **bleep**ed up and you **bleep** them up by 2000$ why should I have to pay for service that wasn't even provided

Re: Why should i pay

Critter-3 — Tue, 10 May 2022 22:53:39 GMT

What exactly went wrong with the DIY program ?

Re: Why should i pay

NCperson — Tue, 10 May 2022 23:53:38 GMT

@Dickvutt - suggest taking the emotion out of it and explain what occured....

there are a lot of people that failed to correctly enter how much they already received for the 3rd stimulus payment or already received as part of the 'advance child tax credit'.... changes are that is what occured in your case as well.

Re: Why should i pay

xmasbaby0 — Wed, 11 May 2022 01:11:03 GMT

Millions--- literally millions---of people in the U.S. have become quite confused by the recovery rebate credit and the child tax credit and have made mistakes on their 2021 tax returns, often resulting in receiving less for their refunds than they expected to.

if your refund was short by $1400 per person---it is likely to be a mix up regarding the 3rd EIP payment. If it is short by $1800 or $1500 or a multiple of that amount --- maybe a mixup regarding the advance child tax credit payments.

Or---the fees you were supposed to pay for using TurboTax + the "refund processing fee" charged by the third party bank….

Did you choose to have TT fees deducted from your Federal refund? (Remember that if you did that, you also agreed to an extra refund processing fee of $39.99 or $44.99 in CA)

How can I see my TurboTax fees?

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online

What is Refund Processing Service?

The IRS will send you a letter that explains why your refund was reduced. Meanwhile it might help you to check your online IRS account.

https://www.irs.gov/payments/your-online-account

https://blog.turbotax.intuit.com/tax-refunds/why-is-my-tax-refund-not-what-i-expected-49240/

https://www.irs.gov/newsroom/questions-and-answers-about-the-third-round-economic-impact-payment-topic-j-payment-issued-but-lost-stolen-destroyed-or-not-received

If you need to trace a payment that the IRS says has been issued to you, mail or fax a completed IRS Form 3911, Taxpayer Statement Regarding Refund.

Re: Why should i pay

SweetieJean — Wed, 11 May 2022 12:31:52 GMT

Also see:

IRS updates frequently asked questions to assist those claiming the 2021 Recovery Rebate Credit

FS-2022-28, IRS updates Tax Year 2021/Filing Season 2022 Child Tax Credit Frequently Asked Questions, information to help taxpayers prepare their 2021 returns