topic Re: My verification code will not email to me in Get your taxes done using TurboTax

My verification code will not email to me

2dfdcbd3606e — Mon, 09 Mar 2026 09:27:08 GMT

How can I find and, if necessary, edit my email address so I can verify because the code isn't being emailed. What can I do?

Re: My verification code will not email to me

DoninGA — Fri, 29 Apr 2022 18:03:25 GMT

See this TurboTax support FAQ for updating your TurboTax account information - https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-information/00/25927

Re: My verification code will not email to me

Dawn1966 — Fri, 29 Apr 2022 18:54:10 GMT

Can my verification code be text to me at [phone number removed]

Re: My verification code will not email to me

Critter-3 — Fri, 29 Apr 2022 19:23:17 GMT

You can also try a different method to receive your code. Instead of using your email if you can try receiving it thru text message instead.

To get your verification code sent as a text, you have to select that option in your account settings. You will need to gain access to the account and then:
1.) Log in to your account and click on Intuit Account in the lower left
2.) Click on Security
3.) Select Two Step Verification and enter your mobile information and password.
To get access to make your changes, you can have the code sent to your email address or select the Confirm your account in another way option.

If none of the above works, then please select "I forgot my password" and then select "I don't know my username." The system will then ask for your name, address and SSN, and it will attempt to verify your identity by asking questions from your credit report that only you are likely to know.

Re: My verification code will not email to me

SweetieJean — Fri, 29 Apr 2022 19:58:34 GMT

Have you checked your email Spam folder?