topic Re: Change Product in Get your taxes done using TurboTax

Change Product

annalysefaulk — Mon, 09 Mar 2026 10:30:55 GMT

My return automatically starts me off with "Self-employed". How do I change that? I've already started the return, noticed the wrong product, and cleared the return to try and start again. However, it still comes up with self-employed with no option to select something different.

Re: Change Product

ErnieS0 — Fri, 15 Apr 2022 16:41:41 GMT

If you clear and start over, you should see a menu displaying all versions of TurboTax that you can use from. Try the directions for Clear and Start Over and see whether you can select another product.

Choose Free. TurboTax will ask you to upgrade within the program when necessary.

Can I downgrade to a lower-priced version of TurboTax Online?

Re: Change Product

annalysefaulk — Fri, 15 Apr 2022 16:46:44 GMT

When I clear and start over, I do not get a choice. It automatically shows up in the top left as self-employed. No options are presented. It acts as though I have already selected self-employed.

Re: Change Product

HeatherPLO — Sun, 17 Apr 2022 18:45:22 GMT

Have you already submitted payment or deducted the TurboTax fee from your refund? If so, the clear and start over option won't be available. If not, please post here in the thread and someone will be happy to assist you further.

@annalysefaulk