IRS transcript access denied

midhenry — Mon, 09 Mar 2026 10:18:59 GMT

I logged in to my IRS account successfully.
Under "Tax Records" I chose "Get transcript"
For "reason" I chose AGI (but all "reasons" give the same result)
I did not enter a ten digit "Customer File Number" (this number is not needed when accessing your own transcript)
Access failed with the following message:

Access Denied

You don't have permission to access "http://sa.www4.irs.gov/icce-core/load/gettrans/pages/availableTranscripts.xhtml" on this server.

Reference #18.4a[phone number removed]219.1254f15

I have retried this many times, using all "reasons" and entering zero and 10 zeros in the "Customer File Number" field.
I have tried two different browsers (Chrome and Edge) with the same result.

The IRS is closed on weekends, so no help there.
Does anybody else have this problem?

Re: IRS transcript access denied

MoniqueLO_ — Sat, 16 Apr 2022 17:42:08 GMT

If you used TurboTax, you can access your return by logging in using the same TurboTax account that you used to file your previous return. Please see How do I access a prior-year return? for instructions.

You may need to enter “0” for the AGI on your tax return. Please see this Help Article for more information and to see if any of these situations apply to you.

If you find that you need to file for an extension, please see this Help Article for instructions.

If you need additional assistance, please feel free to contact Customer Support.

@midhenry

topic Re: IRS transcript access denied in Get your taxes done using TurboTax

IRS transcript access denied

Access Denied

Re: IRS transcript access denied